CreativeWorks Systems, Inc.

Customer-Driven Service Improvements Launched By PHR Service Provider

Press Release   •   Oct 19, 2012 18:31 EDT

Skillman, NJ


Leading web PHR service will soon launch a number of improvements to enhance user satisfaction and the user-oriented aspects of its web PHR service. A progressive effort, the improvements will be coming courtesy of recent social media-led campaigns to encourage customer exchange and product feedback for collaborative product and service improvements. is a provider of online PHR (Personal Health Record) and health information technology services. collects patient medical records directly from doctors’ offices, organizes and digitizes them to create an electronic health record that provides updated health information and is accessible online. Zweena also collaborates with Microsoft HealthVault by updating patients' personal HealthVault accounts.


Social media is the way the world thinks today. Collaboration is the key word today, as people use social media to canvass for the changes they want to see in every aspect of their lives – from the apps they use to the price of gas and even constitutional rights – nothing is left out. This explains Zweena’s passion for social media, and why social media is taking center-stage in its campaign for service improvement.


“There will always be so many ways to do something different so that it makes your product or service easier, faster or better to use. This is the drive behind our recent social media campaigns – we want to capture the public’s view of our services, and what they feel will make them better. We want to give our users what they want and beyond. We are re-thinking what works today to make sure tomorrow’s offering is better,” says CEO John Phelan.


Zweena's online PHR service provides patients and providers with a secure, private and easy-to-access platform that offers a truly comprehensive and accurate online personal health record. By minimizing stress and error and presenting useful health information in a clear and actionable way, Zweena allows patients to really be in control of their health information, and makes it possible for providers to access updated and accurate information that saves time, cost and human life.


To learn more or get started, please visit, send an email to or call the Zweena help line on 877-848-4248 for more information.


About Zweena


Zweena empowers patients, their families and healthcare providers to get the best care and make the best health decisions proactively. Zweena achieves this by collecting patient medical records, assembling and storing them with Microsoft HealthVault, and delivering an online personal health record that is safe, private, and easy to access and share at any time, and from any place. Zweena provides you with an easy and structured way to access and store your personal health record, helping you to make sense of it all and always keeping your vital health information within reach during those critical moments in life.