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Global Business Process-As-A-Service Market to grow at a CAGR of 11.81% during the period 2016-2020

Press release   •   Jul 05, 2016 08:26 EDT

About the Business Process-as-a-Service Market

BPaaS or cloud-based BPO services refer to the delivery of BPO services from the cloud. BPO solutions are hosted on remote infrastructure and managed by cloud providers. BPaaS reduces labor count through automation and cuts costs in the process. Specialized HR solutions, contact centers, payroll, and F&A are some of the solutions delivered through BPaaS.

BPaaS services are automated through a cloud platform. Similar to other cloud-based services, it is subscription based. Traditional BPO businesses are mostly process-oriented and specialize in transitioning client processes, such as F&A, HR, supply chain management, and procurement. They help deliver services with predictable costs, reliability, and quality after careful optimization. BPaaS encompasses all these service areas with cost savings and efficiencies.

Technavios analysts forecast the Global Business Process-as-a-Service Market to grow at a CAGR of 11.81% during the period 2016-2020.

Covered in this report

The report covers the present scenario and the growth prospects of the global business process-as-a-service market for 2016-2020. To calculate the market size, Technavio considers the revenue generated from the total consumption of BPaaS globally. The report does not include revenue generated from the aftermarket service of the product.

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The market is divided into the following segments based on geography:

Americas

APAC

EMEA

Technavio's report, Global Business Process-as-a-Service Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors

Accenture

Cognizant Technology Solutions

International Business Machines

Infosys

Tata Consultancy Services

Other prominent vendors

ADP

Advance Payroll Services

Aegis

AntWorks

Atos

Avaloq Sourcing Asia Pacific

CA technologies

Capgemini

CSC

Dell

EXL

Firstsource

Fujitsu

Genpact

HCL Technologies

Hexaware

HP

i-Admin

ITC Infotech

NGA Human Resources

Oracle

Orange Business Services

Pay Asia

SAP

Sungard

Sutherland Global services

Teletech

Tiger Consulting

Wipro

WNS

Xerox

Market driver

Growing demand for cloud services and standard operating processes

For a full, detailed list, view our report

Market challenge

Data security and privacy concerns

For a full, detailed list, view our report

Market trend

Emergence of cloud brokerage services

For a full, detailed list, view our report

Key questions answered in this report

What will the market size be in 2020 and what will the growth rate be?

What are the key market trends?

What is driving this market?

What are the challenges to market growth?

Who are the key vendors in this market space?

What are the market opportunities and threats faced by the key vendors?

What are the strengths and weaknesses of the key vendors?