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Global Unified Communication as a Service Market to Rise at 25.32% CAGR between 2017 and 2021

Press release   •   Apr 20, 2017 05:26 EDT

A new research study on the global market for hearing aids has recently been added to the repository of The report, titled “Global Unified Communication as a Service Market 2017–2021,” provides an exhaustive assessment of this market, emphasizing specifically on the key trends, driving factors, restraints, growth prospects, and market potential.

According to this report, the global market for unified communication as a service (UCaaS) has been registering a substantial rise in its valuation, thanks to the rising popularity of enterprise mobility and the bring-your-own-device (BYOD) model. Over the forthcoming years, the market is likely to continue to increase remarkably at a CAGR of 25.32% between 2017 and 2021.

In this study, the global UCaaS market has been analyzed thoroughly on the basis of the application, end user, and the geography. The report has considered enterprise collaboration, enterprise telephony, and contact centers as the key application area for UCaaS solutions. The enterprise collaboration segment led the global market in 2016 and is expected to remain so over the coming years. The increasing cooperation among workers, suppliers, and customers is likely to boost the market remarkably in the near future. The advancements in technology, enhancing the performance of UCaaS solutions, are also projected to aid this market considerably over the next few years, states the research report.

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The ICT, BSFI, healthcare, retail, and the manufacturing sectors have been considered as the predominant end users of UCaaS solutions in this research report. With the increasing deployment of UC systems for communication in various ICT enterprises, the ICT sector is anticipated to surface as the leading end user of UCaaS solutions across the world in the years to come.

Geographically, the global UCaaS market has been categorized into the Americas, Asia Pacific (APAC), and Europe, the Middle East, and Africa (EMEA). The Americas led the overall market in 2016 and is expected to continue as the market leader throughout the forecast period, notes the research study. The availability of a high-speed broadband networking infrastructure, presence of a massive pool of established and large-scale enterprises, and the increasing number of hosted servers expected to propel the Americas market for UCaaS over the forthcoming years.

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The report also offers a detailed competitive analysis of the worldwide market for UCaaS. As per the study, the market has been demonstrating a highly fragmented structure, thanks to the presence of a large number of participants. Among the market leaders are AT&T, 8x8, Microsoft, Google, and Verizon Enterprise Solutions. Other prominent players in this market are BT, Avaya, Cisco Systems, West Unified Communications Services, Fuze, Mitel, Polycom, PanTerra Networks, RingCentral, Star2Star, ShoreTel, Tata Communications, Telstra, Telefónica, and Vonage, reports the market study. is the most comprehensive collection of market research reports. MarketResearchReports.Biz services are specially designed to save time and money for our clients. We are a one stop solution for all your research needs, our main offerings are syndicated research reports, custom research, subscription access and consulting services. We serve all sizes and types of companies spanning across various industries.