Medical case management services are a range of client-centered services that link clients with healthcare systems, psychosocial support, reimbursement providers, and other services. Coordination and follow-ups along with medical treatment are key components of medical case management services.
In terms of value, the global medical case management services market is estimated to expand at a CAGR of 3.0% during the forecast period. The global medical case management services market value is expected to increase to US$ 5,155.1 Mn by 2021 end.
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The growth of the global medical case management services market is mainly driven by rising prevalence of geriatric population, chronic diseases, and injuries. However, lack of awareness, a high price of services, and lack of skilled professionals are factors restraining the global medical case management services market growth.
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Medical case management services help to avoid expensive services by directing or advising patients regarding the most cost-effective medical care providers and eliminating services that are not medically necessary. For complex cases, medical case managers work diligently with patients, their family members, reimbursement companies, and medical care providers and evaluate medical records to determine medical necessity and patient’s health. High costs of medical case management services is a major barrier for growth of the global medical case management services market. Percentage of people having medical insurance is very less in the developing and emerging countries. Thus, they do not opt for medical case managers.
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On the basis of mode of service, the market has been segmented into web-based case management service, telephonic case management service, field case management service, bilingual field case management service, and other services. The other services segment includes vocational case management, utilization review, physician advisor services, comprehensive pharmacy review, employee services, and Medicare set aside sub-segments. The telephonic case management segment is expected to account for the maximum revenue share of the global medical case management services market by 2021.
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