Shazam Launches New TV Metric – “Shazam Engagement Rate” – Providing Advertisers with Critical Intelligence to Improve Effectiveness of Television Advertising

Press Release   •   Jun 19, 2013 11:32 EDT

Cannes Lions International Festival of Creativity – 19 June 2013 - Shazam®, the world’s leading media engagement company, today launched the “Shazam Engagement Rate”, a new Shazam for TV™ advertising metric that enables brands to more accurately gauge the effectiveness of television advertising campaigns.  Exclusively available to Shazam for TV advertisers, Shazam combines third-party industry data on the number of people viewing a particular ad with the number of people who engaged with that same ad through Shazam. Combining the two data points reveals which ads are resonating more or less with viewers – with insights available by show, type of show, channel, day of week, day-part mix and other key television planning dimensions.

In a speech given today at Cannes Lions, Shazam CEO Rich Riley unveiled the new metric and service. “Shazam is already enhancing how millions of consumers around the world engage with TV advertising,” said Riley.  “Now, we are able to help brand marketers measure the impact of their ad campaigns using powerful data-driven insights never before available, making it possible for companies to optimize their ad spend.  At the core of this innovative service, Shazam is unveiling a new television advertising engagement metric, the Shazam Engagement Rate, showing brands when and where their ad is – or is not – resonating with their target audience, providing an invaluable and exclusive service to our clients.”

The Shazam Engagement Rate is defined as Shazam tag volume for each spot that airs divided by the gross rating point (GRP) for each of those airings. Shazam licenses this GRP viewership information from Nielsen, the global provider of information and insights into what consumers watch and buy, specifically for Shazam for TV performance reporting and generating insights. Shazam takes the industry-standard Nielsen viewership data and uses it to provide perspective and context to Shazam’s consumer engagement data.

“By showing brands where they are seeing actual engagement – not just viewers, but people who are leaning in and asking for more information – Shazam is able to provide an entirely new service to advertisers: measurement and accountability on how effectively an ad campaign connects with the target audience,” continued Riley. “This is a win-win proposition for consumers and advertisers.  “Consumers have a one-tap, immediate way to get more information, receive special offers, and even shop on the spot with their mobile device. And, Shazaming a TV ad is also a great way to save it for later, essentially bookmarking it. Advertisers benefit from the direct consumer engagement, and as of today, gain access to insights on the relative performance of their ads airing across television.”

A recent study by NPD Group found that one of the top three activities that viewers are interested in when they use a second screen such a smartphone or tablet is to purchase or look up information about a product they saw in an ad.  As smartphones and tablets continue to grow in number, they are already beginning to outsell PCs and are set to become the primary method of accessing the Internet at home. This marks a shift in consumer behavior, requiring brands to optimize every opportunity to reach their target audience and make it as easy as possible for people to engage with the products that interest them.

Shazam for TV advertising enables 95 million Shazam users in the US and over 325 million users globally to tap one button in the Shazam App, and in a few seconds, arrive at a mobile-optimized experience built specifically for the brand campaign. Over 250 TV ad campaigns from over 150 A-list global brands – such as Pepsi, Toyota, Barclays, and Sony Pictures – have leveraged Shazam for TV to instantly provide more information, special offers, and the ability to shop directly from the couch. Brands are using Shazam for TV to ‘continue and complement’ their 30-second spots in several minutes of engagement on the ‘second screen’ – smartphones, iPads and tablets.

In addition to making TV advertising interactive, millions of people each month use Shazam as a TV companion app to get more information on TV shows and live events on 160 channels in the US, and to experience more via custom interactive second-screen experiences for major tent-pole TV events such as the GRAMMY Awards, Super Bowl, and the Olympic Games, as well as popular programs such as American Idol and The Voice.

The new service will be initially available to Shazam for TV advertisers in the U.S.

About Shazam

Shazam is one of the most popular apps of all time, used by hundreds of millions of people globally to connect to the world around them. Building on its pioneering leadership in music identification, Shazam now helps people discover, interact with, and share video, audio, or printed content on TV, radio, movie screens, magazines, newspapers, packaged goods, and retail stores -- and now Shazam lets music fans follow their favorite artists to see their Shazams and share in the thrill of discovery. The app has exceeded 20 billion total Shazams since its launch, and users Shazam over 20 million times each day. For more information on how Shazam has created new technology tools for brands to utilize data visit