First check-in shared facility in China brings enhanced customer benefits, greater efficiency.
SkyTeam, the global airline alliance, has unveiled its brand new check-in co-located area at Terminal 2 Beijing Capital International Airport. The new facility brings together Air France, Aeroflot, Alitalia, China Eastern, China Southern, Delta Air Lines, Korean Air, KLM and Vietnam Airlines, as part of SkyTeam members' efforts to collaborate in order to improve customer benefits and deliver a superior SkyTeam experience. This is the first time that SkyTeam, the #1 airline alliance in the Greater China region, has operated out of a common location in China.
SkyTeam's Beijing facility includes 50 check-in desks, with a further 10 self-service kiosks available by the end of the year. Premium passengers benefit from dedicated check-in counters.
"The co-location of SkyTeam carriers worldwide is an integral part of our strategy as it offers tangible benefits to both our customers and our members," said Gordon Humpherys, SkyTeam's VP of Airport Services. "With so many SkyTeam members serving Beijing, the shared facility strengthens our brand in this region and makes traveling through the airport easier for passengers, while enabling airlines to realize a number of important synergies."