The new feature for LTL shipments provides customers visibility of the pickup process by confirming when a pickup is scheduled, informing them when the UPS Freight driver is en-route to the pickup location and notifying them when the pickup is made.
UPS Freight is the first major LTL carrier to provide this level of visibility and control for the LTL pickup process. With this enhancement, customers arranging their LTL freight pickup online can opt to receive near-real time notifications to up to five different email addresses, keeping all parties associated with the shipment fully informed.
"The pickup process is a key part of shipping LTL freight," said Jack Holmes, president of UPS Freight. "Whether you are a shipper, receiver or third party, insight into the pickup process is powerful information that allows businesses to stay informed and run more efficiently. This capability is another example of how UPS Freight is continuously investing in industry-leading technology that allows our customers to manage their logistics more effectively."
The Pickup Notifications for LTL feature is free and available today to customers who log onto ups.com to schedule their LTL pickups. Beginning in January 2012, this new capability also will be available for customers scheduling LTL freight pickups in UPS WorldShip and My LTL Freight. The feature is available for online pickups that are scheduled in the 48 contiguous states where UPS Freight provides direct service.
UPS Freight offers a full range of regional, interregional and long-haul LTL and full-truckload capabilities throughout North America, Hawaii, the U.S. Virgin Islands, Puerto Rico and Guam along with comprehensive cross-border service in Canada and Mexico.
UPS Freight's robust portfolio of technology services includes UPS WorldShip, Quantum View Manage and the UPS Billing Center, which allows customers to ship, track, and manage invoices for LTL and package shipments.