Jan 27, 2012 03:02 EST Avad Technologies AVAD’s Hosted contact center supports both individual as well as distributed multi-site call centers to act as a single virtual call center, regardless of geographic location.

Jan 17, 2012 01:27 EST Avad Technologies A properly structured Hosted VoIP Call Center can have a profound impact on your sales closing ratio.

Nov 29, 2011 06:21 EST Avad Technologies One of the most over looked aspects of moving office locations is the impact the move will have on your employees.

Jul 25, 2011 07:01 EDT Avad Technologies We Manage the Infrastructure – You Manage the Call Center

Jul 01, 2011 07:39 EDT Avad Technologies Most businesses move to Voice over IP (VoIP) on the belief that VoIP technology will save money over their current phone system. In many instances, this is simply not true.

Jun 22, 2011 05:28 EDT Avad Technologies Why is it that some businesses have passed on the opportunity to implement Voice over IP (VoIP) even though VoIP has been proven to be able to deliver significant benefits to the organization? Many businesses have sited fears of potential unforeseen implementation costs, quality issues or possibly putting their network at increased risk.