Mar 19, 2012 02:03 EDT Avad Technologies If you are like most businesses, the answer lies somewhere between ambivalence and total disdain.

Jan 27, 2012 03:02 EST Avad Technologies AVAD’s Hosted contact center supports both individual as well as distributed multi-site call centers to act as a single virtual call center, regardless of geographic location.

Jan 17, 2012 01:27 EST Avad Technologies A properly structured Hosted VoIP Call Center can have a profound impact on your sales closing ratio.

Nov 16, 2011 05:10 EST Avad Technologies Many businesses continue to use the telephone the same way they did 10, 20 or even 30-years ago.

Jun 22, 2011 05:28 EDT Avad Technologies Why is it that some businesses have passed on the opportunity to implement Voice over IP (VoIP) even though VoIP has been proven to be able to deliver significant benefits to the organization? Many businesses have sited fears of potential unforeseen implementation costs, quality issues or possibly putting their network at increased risk.

Jun 20, 2011 02:18 EDT Avad Technologies Most quality VoIP phone service provider strongly recommends that you install a router designed for VoIP traffic in order to guaranteed Quality of Service.