Can Automated Outbound Calls Increase Your Customer Retention?
Lots of call centers make use of automated outbound calls to reach customers, for a variety of reasons. Automated software places calls to customers and connects agents in real-time, usually with a sales, service or marketing agenda.
The key feature is an automated dialer which can place a lot of calls at virtually any scale, with no manual work required.
Once the tech is in place all the