Seneste nyheder

24 September 2021 00:00

WebRTC, a Critical Component of VoIP and UCC

Why your communications system needs this pivotal web technology

The effectiveness of any unified communications and collaboration solution depends on the working parts inside it. As your organization’s main data channel to customers and colleagues, your VoIP system must have smart technological components to function safely and efficiently.
But, how do you determine something s

10 September 2021 00:00

Channel Capacity: What Is a SIP Channel?

How to Set Up Your SIP Trunk the Right Way

Voice over Internet Protocol (VoIP) providers are often asked the same question: “How many SIP channels do I need?”
While the answer to this question depends on a number of different factors, this article will help clarify some of the most common concepts around SIP channel capacity so that you can make an informed decision regarding your c

31 August 2021 00:00

TLS 1.2 and You: Why You NEED to Upgrade Your Security

If you’re using devices that run TLS 1.0 or 1.1, it’s imperative you change them.

With hacking techniques constantly growing more effective, it’s crucial that your UCC security is constantly updated to keep up. This also applies when it comes to one of the most long standing systems protecting communication networks: TLS.
Short for “Transport Layer Security,” TLS is a security proto

19 August 2021 00:00

Improve Your Customer Journey and Contact Center Operations with x-caracal

More on the new software that improves customer interactions and empowers call centers

Especially when it comes to call centers and contact centers, it’s pivotal that modern enterprises make use of a customer journey map. Customer journey mapping, in short, is the visualization of the various stages potential customers go through when interacting with a company. This is useful for unde

9 Juni 2021 09:00

The Universal Value of CLASSOUND

How Wildix’s global calling service goes beyond the capabilities of a traditional SIP trunk

Implementing SIP trunks — especially on an international scale — is usually a difficult process. Even after finding carriers to handle call exchanges across regions, these trunks often have poor security due to no TLS support, as well as no failover protections and difficulties in installation and m

18 Maj 2021 13:30

Wildix vs. 8×8

Comparing reliability and support

When features appear nearly identical, it’s often tempting for businesses to select their UCC platform primarily on brand recognition. And although it isn’t as if being a well known brand makes a solution better for business needs, this is often the reason that drives enterprises to select the VoIP solution 8×8.
However, although branding matters, a

29 April 2021 13:10

Podcast: Wildix sees their certified partners as integral to their offering, offers new solutions

As various services in the UC market become commoditized, Wildix sees
their partners as central to the Wildix brand of offering customized
services through a partner network. In this podcast, Robert Cooper,
Managing Director of Wildix Americas discusses how Wildix’s MSP partners
wrap their services around Wildix’s platform, while Wildix encourages
the MSPs to be a visible brand in t

Pressekontakt

Chiara Turrini

Pressekontakt Global Communication Manager chiara.turrini@wildix.com