Kategorier: unified communication
WebRTC, a Critical Component of VoIP and UCC
Why your communications system needs this pivotal web technology
The effectiveness of any unified communications and collaboration solution depends on the working parts inside it. As your organization’s main data channel to customers and colleagues, your VoIP system must have smart technological components to function safely and efficiently.
But, how do you determine something s
Channel Capacity: What Is a SIP Channel?
How to Set Up Your SIP Trunk the Right Way
Voice over Internet Protocol (VoIP) providers are often asked the same question: “How many SIP channels do I need?”
While the answer to this question depends on a number of different factors, this article will help clarify some of the most common concepts around SIP channel capacity so that you can make an informed decision regarding your c
TLS 1.2 and You: Why You NEED to Upgrade Your Security
If you’re using devices that run TLS 1.0 or 1.1, it’s imperative you change them.
With hacking techniques constantly growing more effective, it’s crucial that your UCC security is constantly updated to keep up. This also applies when it comes to one of the most long standing systems protecting communication networks: TLS.
Short for “Transport Layer Security,” TLS is a security proto
Improve Your Customer Journey and Contact Center Operations with x-caracal
More on the new software that improves customer interactions and empowers call centers
Especially when it comes to call centers and contact centers, it’s pivotal that modern enterprises make use of a customer journey map. Customer journey mapping, in short, is the visualization of the various stages potential customers go through when interacting with a company. This is useful for unde
Wildix vs. 8×8
Comparing reliability and support
When features appear nearly identical, it’s often tempting for businesses to select their UCC platform primarily on brand recognition. And although it isn’t as if being a well known brand makes a solution better for business needs, this is often the reason that drives enterprises to select the VoIP solution 8×8.
However, although branding matters, a
Podcast: Wildix sees their certified partners as integral to their offering, offers new solutions
As various services in the UC market become commoditized, Wildix sees
their partners as central to the Wildix brand of offering customized
services through a partner network. In this podcast, Robert Cooper,
Managing Director of Wildix Americas discusses how Wildix’s MSP partners
wrap their services around Wildix’s platform, while Wildix encourages
the MSPs to be a visible brand in t
Wildix Releases New Analytics Tool for Unified Communication Optimization
- x-caracal empowers sales and marketing teams with deeper insight into customer interactions -
Copenhagen, Denmark. (April 22, 2021) – Wildix, developer of the first web-based unified communications and collaboration solution oriented toward increasing sales, today released x-caracal, an analytics tool that enables Wildix users to evaluate the effectiveness of customer communications in genera
Interview with Steve Osler, Founding Partner of Wildix
Steve Osler, Founder of Wildix, the international provider of Unified Communications, accepted to share with The Odessa Journal some insights of his professional and life experience.
When did it start your passion for information technology, which made you create Wildix?
I was a 10-years-old boy and my mother took me to an IT shop. The salesman was a big talker, who spoke a lot and tried to
Vincents AS partnerhistorie
VINCENTZ AS er en cloud virksomhed, som fokuserer på at levere kvalitetsløsninger As-a-Service til virksomhedens kunder, et område hvor man er med til og gøre en forskel på markedet. Da VINCENTZ AS blev den første Wildix partner i Danmark i marts 2020, har virksomheden banet vejen for Wildix’s indtræden i de nordiske lande.
Vi talte med Frank Vestergren Vincentz, virksomhedens ejer, for at find
Wildix, in an increasingly global world, sets its sights on the Nordic region.
In order to consolidate and further expand its business in Europe, the company remains steadfast in moving into new markets and will do so with the nordic countries.
Copenhagen, 24/03/2021 -
Wildix, an Italian multinational operating in the telecommunications sector, the parent company of the first browser-based PBX and Voice Over IP (VoIP) products, has announced the opening of a new Nordic