The Union welcomes the University’s research on the new jobs in e-commerce

“The Union of Commercial Employees calls for such research and this is the first time that working environments in these warehouses are studied,” says Jennie Jackson, researcher in occupational health at University of Gävle.

Researchers in occupational science and occupational health from University of Gävle and Luleå University of Technology are going to study working environments in the large warehouses that form the hubs in e-commerce. E-commerce is growing rapidly but knowledge of its working environment and working conditions is limited. There are signals that the workload is high, that there is inequality, and that there is stress.

A unique study

This is the first study conducted in Sweden that focus on the new type of central warehouses in which employees pack food ordered online.

Jennie Jackson

“Here, there are special conditions. Packing manually can be very straining as you have to keep entering and leaving the frozen and refrigerated areas. Moreover, we have all seen news about CCTV and forced overtime work,” Jennie Jackson says.

The study has been planned for a long time, as researchers understood already a couple of years ago that this was an important area to study, she informs us, but the COVID-19 pandemic has slowed down the process.

“This research is very important, as the line of business is growing immensely. The workload is high and there are major psychosocial disorders, so we hope to be able to make a difference. Now, the Union has also reached out to us and asked for help,” Jennie Jackson concludes.

The project is connected to the University’s research programme Inclusive Working Life. The program aims to create equity and equal working conditions for women and men, which will serve to promote health and well-being for everyone, regardless of working capacity, age, gender and national origin.