Emner: Data, telekom, IT
Channel Capacity: What Is a SIP Channel?
How to Set Up Your SIP Trunk the Right Way
Voice over Internet Protocol (VoIP) providers are often asked the same question: “How many SIP channels do I need?”
While the answer to this question depends on a number of different factors, this article will help clarify some of the most common concepts around SIP channel capacity so that you can make an informed decision regarding yo
TLS 1.2 and You: Why You NEED to Upgrade Your Security
If you’re using devices that run TLS 1.0 or 1.1, it’s imperative you change them.
With hacking techniques constantly growing more effective, it’s crucial that your UCC security is constantly updated to keep up. This also applies when it comes to one of the most long standing systems protecting communication networks: TLS.
Short for “Transport Layer Security,” TLS is a security p
Improve Your Customer Journey and Contact Center Operations with x-caracal
More on the new software that improves customer interactions and empowers call centers
Especially when it comes to call centers and contact centers, it’s pivotal that modern enterprises make use of a customer journey map. Customer journey mapping, in short, is the visualization of the various stages potential customers go through when interacting with a company. This is useful for unde
The Universal Value of CLASSOUND
How Wildix’s global calling service goes beyond the capabilities of a traditional SIP trunk
Implementing SIP trunks — especially on an international scale — is usually a difficult process. Even after finding carriers to handle call exchanges across regions, these trunks often have poor security due to no TLS support, as well as no failover protections and difficulties in installation a
Wildix vs. 8×8
Comparing reliability and support
When features appear nearly identical, it’s often tempting for businesses to select their UCC platform primarily on brand recognition. And although it isn’t as if being a well known brand makes a solution better for business needs, this is often the reason that drives enterprises to select the VoIP solution 8×8.
However, although branding matters, a
Wildix Releases New Analytics Tool for Unified Communication Optimization
- x-caracal empowers sales and marketing teams with deeper insight into customer interactions -
Oslo, Norway. (April 22, 2021) – Wildix, developer of the first web-based unified communications and collaboration solution oriented toward increasing sales, today released x-caracal, an analytics tool that enables Wildix users to evaluate the effectiveness of customer communications in generating le