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  <title>Swedish-American Tech Pioneer Waitwhile Accelerates Global Expansion Following Allegion Acquisition; Appoints Emil Chroona as CEO</title>
  <pubDate>Tue, 27 Oct 2026 14:00:00 +0000</pubDate>
  <description>Swedish-American SaaS leader Waitwhile, trusted by global enterprises like Google, Costco, Delta Air Lines, IKEA, and UNIQLO, is accelerating global expansion across Europe and North America following its acquisition by Allegion. SaaS veteran Emil Chroona is appointed CEO to drive international growth and scale next-generation physical guest experiences.</description>
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  <title>Svensk-amerikanska doldisbolaget Waitwhile, i global storsatsning efter Allegion-uppköpet. Emil Chroona tar över som ny VD när bolaget skalar upp i Europa och USA</title>
  <pubDate>Mon, 26 Oct 2026 06:00:00 +0000</pubDate>
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  <title>Swedish-American Tech Pioneer Waitwhile Accelerates Global Expansion Following Allegion Acquisition; Appoints Emil Chroona as CEO</title>
  <pubDate>Mon, 26 Oct 2026 06:00:00 +0000</pubDate>
  <description>Swedish-American SaaS leader Waitwhile, trusted by global enterprises like Google, Costco, Delta Air Lines, IKEA, and UNIQLO, is accelerating global expansion across Europe and North America following its acquisition by Allegion. SaaS veteran Emil Chroona is appointed CEO to drive international growth and scale next-generation physical guest experiences.</description>
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  <title>Jimmy Fairly brings luxury store service to online booking with Waitwhile</title>
  <pubDate>Thu, 24 Sep 2026 06:00:00 +0000</pubDate>
  <description>Jimmy Fairly has partnered with Waitwhile to deliver a seamless, embedded online booking experience across 195 locations in France and the UK. By integrating scheduling into its website, staff app, and ERP system, Jimmy Fairly simplifies optometrist diary management and reduces administrative work, ensuring a smooth, high-quality customer journey from the very first interaction.</description>
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  <title>The Zero-Patience Economy: Waitwhile mid-year report warns enterprises of a silent revenue crisis as wait-exhaustion and frontline burnout peak</title>
  <pubDate>Fri, 10 Jul 2026 08:30:00 +0000</pubDate>
  <description>Waitwhile releases its 2026 Mid-Year Outlook Report: Reconciling the Resilience Gap. Drawing on 4 years of longitudinal data, the report exposes the crisis of the physical wait line across retail, healthcare, education, and government. Discover the queue management roadmap and five operational predictions for 2027.</description>
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  <title>The State of Waiting in Line 2025: Retail as the global waiting crisis epicenter</title>
  <pubDate>Wed, 10 Jun 2026 07:00:00 +0000</pubDate>
  <description>In this State of Waiting in Line 2025, our fourth research report, we explore the tactical shifts retailers must make to bridge the "Resilience Gap" and meet the demands of the “Zero-Patience” consumer. You’ll learn how to transform the logistics of the wait into a competitive advantage that protects your frontline staff, boosts customer loyalty, and captures lost revenue.</description>
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  <title>Unlock customer loyalty with The Employee Sentiment Report: Retail | 2026</title>
  <pubDate>Tue, 26 May 2026 07:00:00 +0000</pubDate>
  <description>The Employee Sentiment Report: Retail | 2026 maps the critical shift in retail worker expectations, revealing how modern tech is no longer a luxury. Discover how empowering your frontline is the ultimate competitive advantage.</description>
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  <title>11 ways to improve customer experience</title>
  <pubDate>Thu, 14 May 2026 07:00:00 +0000</pubDate>
  <description>Expectations of good customer experience are a moving target. In this article, we explore 11 ways to improve your brand’s customer experience to keep up with shifting customer demands and expectations.</description>
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  <title>Optimizing customer flow management for improved efficiency and service experience</title>
  <pubDate>Thu, 02 Apr 2026 07:00:00 +0000</pubDate>
  <description>In this guide, we will explore customer flow management as the art and science of synchronizing people, appointments, and resources to create a friction-free customer experience.</description>
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