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One of the buses of Keolis

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One of the buses of Keolis

Keolis is a bus company working for Greater Stockholm Public Transport,
Keolis
Licens:
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Av:
Keolis
Filformat:
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Storlek:
1680 x 1050, 3,42 MB
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    According to Svensk Kollektivtrafik, the Swedish industry association for public transport, only one in four passengers feel they get enough transport information. In response to this problem, Keolis, a bus company working for Greater Stockholm Public Transport, equipped its buses with a system that uses screens to send real time information on traffic disruptions and journey planning options.

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    Customer satisfaction is an important benchmark for measuring how well the public transport system is running. With the aim of increasing its passengers’ satisfaction, Keolis decided to invest in providing traffic disruption information and installed a system, which provides passenger information in real time. The customer satisfaction rating rose to 84 percent.