Ingram Micro, a leading global technology distributor and platform company, today announced the launch of its EMEA Unified Services Centre, a new regional delivery model designed to help partners accelerate growth, scale services faster, and bridge critical skills gaps across Cloud, Data & AI, and Cybersecurity.
As partner business models continue to shift toward services-led outcomes, many solution providers face increasing pressure to deliver complex projects while competing for scarce specialist talent. The EMEA Unified Services Centre addresses this challenge by providing partners with on-demand access to highly certified, multi-lingual experts, enabling them to expand their services portfolios and pursue larger, more strategic opportunities without the need for significant upfront investment.
The Centre consolidates Ingram Micro’s specialist services capabilities into a single, coordinated regional model, combining centralised delivery with strong alignment to local markets. This approach allows partners to move faster, deliver more consistently, and confidently take on projects that may previously have been out of reach.
“As customer environments become more complex and services-led outcomes increasingly critical, partners need scale and expertise they can rely on,” said Matt Sanderson, EVP and Group President, EMEA at Ingram Micro. “The EMEA Unified Services Centre is designed to remove barriers to partner growth. It simplifies service delivery, reduces risk, and gives partners the confidence to say yes to more opportunities, knowing they have Ingram Micro’s full services capability behind them.”
The Unified Services Centre is built around three strategic pillars: Cloud & Infrastructure Modernisation, Data & AI, and Cybersecurity. Services range from early-stage assessments and workshops through to pilot implementations and full production delivery, all supported by structured governance and consistent engagement processes. This enables partners to support customers across the full lifecycle, while remaining firmly in control of the customer relationship.
“Partners are highlighting the importance to scale Cloud and Data & AI capabilities at speed but building that depth country by country, is not always realistic due to talent gabs and capacity challenges,” said Paul Hermans, Executive Director of Cloud, EMEA at Ingram Micro. “The Unified Services Centre gives partners instant access to specialist skills, proven service motions, and regional scale. Our role is to help partners accelerate their business, expand what they can deliver, and compete more effectively in an increasingly demanding market.”
The EMEA Unified Services Centre supports partners across multiple countries, with delivery resources based in key European locations and aligned to global best practices. The launch reflects Ingram Micro’s continued investment in services as a core growth engine for partners, helping them scale faster, improve margins, and deliver greater value to end customers.
For more information about the EMEA Unified Services Centre and how to engage with Ingram Micro services, partners are encouraged to contact their local Ingram Micro representative.