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Sodexo: Q1 Fiscal 2019 organic revenue growth in line with expectations ; Annual objectives maintained

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Sodexo: Q1 Fiscal 2019 organic revenue growth in line with expectations ; Annual objectives maintained

Sodexo, world leader in Quality of Life Services, today reported its revenues for the first quarter of Fiscal 2019, which ended on November 30, 2018.

Annual objectives maintained

  • Q1 Fiscal 2019 organic revenue growth of +2.6%
  • On-site Services: +2.3%
  • Benefits & Rewards Services: +9.5%

Commenting on these figures, Sodexo CEO Denis Machuel said:

“First quarter revenue growth is in the middle of the range of our guidance. It reflects a good performance relative to Fiscal 2018 but as expected, does not match the growth in the prior quarter which was boosted by seasonal factors.

While new signatures in Health Care and Seniors in North America are good, we remain prudent on the recovery in this segment.

We are vigorously implementing our action plans. As we generate productivity, we are reinvesting in sales, marketing, digital and innovation. We maintain our objectives for the year as a whole.”

Highlights of the period

  • Fiscal 2019 first quarter revenues totaled 5.7 billion euro, up +6.8% compared to the same period in the previous fiscal year. Currency effects were limited during the period at -0.6%, with the U.S. dollar strength offsetting the Brazilian real weakness and net acquisitions contributing +4.8% to growth. Organic growth reached +2.6%.
  • Organic growth for On-site Services was +2.3%, reflecting:

- Growth in Business & Administrations was +2.5% . The tourism activities continued to perform particularly well. Corporate Services remained strong in North America, Latin America, Brazil and Asia. However, the Energy & Resources year-on-year performance was impacted by comparison with a significant project in North America in the first quarter Fiscal 2018. The mining and onshore activities which are predominantly in developing economies continue to grow, although the offshore activities in the North Sea remain challenging.
- Growth in Health Care & Seniors was +1.9%1. Activity in North America was up slightly. Growth remained modest in Europe due to a lack of any significant new business and double digit in the rest of the world due to the ongoing contribution of the robust development in Asia and Latin America.
- The trend in Education has improved at +2.5% with positive growth in North America, strong growth in Europe with good new business in Schools and continued double digit growth in the rest of the world.

  • Organic revenue growth in Benefits & Rewards Services continued to improve in the first quarter at +9.5%.

- Growth in Europe, Asia and the United States remained strong at +7.6%.
- Latin America was up +11.8%, due to the recovery in Brazil, with a combination of face value increases, some new business, growth in the number of beneficiaries at existing clients and the stabilization of interest rates.

  • On March 1, 2019, Sarosh Mistry will become Region Chair, North America replacing Lorna Donatone who will retire. He joins the Group Executive Committee effective immediately.

- Since 2016, Sarosh Mistry has been Chief Executive Officer of Sodexo Home Care Worldwide. Sarosh joined Sodexo in 2011 in the On-site activities and in 2012 became Chief Executive Officer of Comfort Keepers, North America.
- Prior to joining Sodexo, Sarosh was Chief Executive Officer of Eurest, a division of Compass Group North America, providing services in the corporate environment; Vice President of Retail Sales for Starbucks North America; and President of Aramark Healthcare Support Services in the USA. Earlier in his career, he held numerous positions with Pepsi and Yum! Brands.


Growth in Q1 was in line with expectations, with stable growth in Europe, continued solid growth in developing economies and progressive improvement in North America. The action plans are delivering and the productivity is being reinvested in growth initiatives. In this process of reinvestment, we expect some timing differences between productivity gains and investments which will weigh slightly on the first half underlying operating profit margin. However, the Group maintains the following objectives for the full year Fiscal 2019:

  • Organic revenue growth between +2% and +3%;
  • Underlying operating profit margin between 5.5% and 5.7%, excluding the currency impact.
  • The strategic agenda is aimed at delivering market leading growth. The first steps to return to this performance are to achieve organic growth of more than 3% from Fiscal 2020 and then improve margins back up over 6% sustainably. As explained during the Capital Markets Day, margin improvement will come with the right levels of growth.

To read the full version of the press release, please download the PDF.

Conference call

Sodexo will hold a conference call (in English) today at 9:00 a.m. (Paris time), 8:00 a.m. (London time) to comment on its Fiscal 2019 Q1 revenues.

  • If you are calling from the UK / International please dial +44 (0)330 336 9125
  • If you are calling from France please dial +33 (0)1 70 72 25 50
  • If you are calling from the USA please dial +1 929-477-0324
  • Code 3323825



Eva Kristensson

Eva Kristensson

Presskontakt Kommunikationsdirektör Communications & Corporate Social Responsibility +46 76502 5963

Servicetjänster för livskvalitet

Sodexo grundades av Pierre Bellon i Marseille 1966 och är världsledande inom servicetjänster för livskvalitet, en grundläggande faktor för individers och organisationers förmåga att prestera. Sodexo har verksamhet i 53 länder och våra 422 000 medarbetare servar 100 miljoner människor varje dag.

Sodexokoncernen utmärker sig för sitt oberoende och grundarfamiljens delägande, sin hållbara affärsmodell och serviceutbudet med måltidstjänster, FM-tjänster och lösningar för medarbetarförmåner. Vi levererar kvalitativa och flexibla matupplevelser, skapar attraktiva och inkluderande arbetsplatser, hanterar och underhåller infrastruktur på ett säkert och miljövänligt sätt, erbjuder personligt anpassat stöd till patienter och studenter, samt skapar program som stärker engagemanget hos medarbetare.

Ända sedan dag ett, har Sodexo fokuserat på den konkreta vardagen genom sina tjänster, för att bidra till en positiv ekonomisk, social och miljömässig inverkan över tid. För oss går tillväxt och socialt engagemang hand i hand. På Sodexo är vårt syfte att skapa en bättre vardag, för ett bättre liv för alla.

Sodexo är medlem i CAC Next 20, CAC 40 ESG, FTSE 4 Good och DJSI Index.

Besök oss gärna på www.se.sodexo.com

Sodexo AB
Dalvägen 22 - Box 3072
169 03 Solna