Gratis webbinarium: Framgångsrika chattbottar

Tid 14 April 2021 20:00 – 21:00

Plats Online

Vår partner NICE inContact och Vergic genomför ett efterfrågat gratis webbinarium kring hur du lyckas med AI och chattbottar. Experter och kunder från Vergic sitter med i panelen och svarar på frågor.

Webbinariet är på Engelska:

"Chatbot, artificial intelligence and virtual assistant have been buzzwords in the contact center industry for some time - and for good reason. Those channels and tools can provide customers the intelligent “always-on” service they want; relieve agents of repetitive, tedious tasks; and empower managers to deal with interaction volume swings quickly and easily without hiring new agents. Yet only 16% of consumers are satisfied with their interactions with bots.

Register
for our roundtable and learn how to make your chatbot a success.

What you can expect

  • Gain insights into the latest data and research on chatbots – and their use in contact centers
  • Get tips and best practices to make your chatbot successful
  • Examine best use cases for quick wins that’ll help you “speak chatbot” like a pro"

Kategorier

  • e-handel
  • kundservice
  • ehandel
  • malmö
  • ecommerce
  • digitalisering
  • partner
  • ökad försäljning
  • kundkommunikation
  • chatbot
  • vergic
  • digital kundservice
  • nice incontact

Kontakter

Stellan Kristiansson

Presskontakt Head of Marketing +46 (0)739 400 800

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