Gratis webbinarium: Framgångsrika chattbottar
Tid 14 April 2021 20:00 – 21:00
Plats Online
Vår partner NICE inContact och Vergic genomför ett efterfrågat gratis webbinarium kring hur du lyckas med AI och chattbottar. Experter och kunder från Vergic sitter med i panelen och svarar på frågor.
Webbinariet är på Engelska:
"Chatbot, artificial intelligence and virtual assistant have been buzzwords in the contact center industry for some time - and for good reason. Those channels and tools can provide customers the intelligent “always-on” service they want; relieve agents of repetitive, tedious tasks; and empower managers to deal with interaction volume swings quickly and easily without hiring new agents. Yet only 16% of consumers are satisfied with their interactions with bots.
Register for our roundtable and learn how to make your chatbot a success.
What you can expect
- Gain insights into the latest data and research on chatbots – and their use in contact centers
- Get tips and best practices to make your chatbot successful
- Examine best use cases for quick wins that’ll help you “speak chatbot” like a pro"
Kategorier
- e-handel
- kundservice
- ehandel
- malmö
- ecommerce
- digitalisering
- partner
- ökad försäljning
- kundkommunikation
- chatbot
- vergic
- digital kundservice
- nice incontact