News archive

10 March 2022 15:45

XMReality launches two new products to increase online sales

This week XMReality has launched two new product plans available for purchase directly online. For a potential XMReality customer there are now three product plans available to choose from: Professional, Professional Plus and Enterprise, all adapted to support professional usage. Anyone has the possibility to sign up for a free 30-day trial of Professional to try the software.

17 February 2022 08:47

XMReality Year-end Report 2021

In this video Jörgen Remmelg, CEO of XMReality, provides his view on the results in the 2021 Year-end Report together with Johanna Edepil, CMO at XMReality. They discuss the following topics:
Organizational changes during the year Changes in the customer base The work with developing and re-positioning the product

3 February 2022 09:00

XMReality appoints new CFO

As of March 1st, Lotta Ekerbring will take over as Chief Finance Officer (CFO) at XMReality. Lotta will replace the current CFO, Claes Pettersson, who will leave the company for retirement. Lotta will contribute with significant experience in the field and has previous experience as CFO in a high-tech company with subsidiaries in North America.

1 February 2022 14:31

XMReality signs global framework agreement with Verisure

Verisure SARL, the Swiss headquarter of Verisure, and XMReality AB have signed a global framework agreement for XMReality Remote Guidance. Verisure will initially make a deployment of XMReality Remote Guidance in their technical support function for home alarms in Sweden.

25 January 2022 09:12

XMReality appoints Tim Koeppl as President of XMReality Inc.

Tim Koeppl joins XMReality as its new President of XMReality Inc., the U.S. based subsidiary of XMReality AB.

20 January 2022 11:55

Ultimo and XMReality partner to optimise remote support

Ultimo and XMReality launch a partnership to help customers improve efficiency and increase safety in field maintenance jobs. Swedish-based XMReality is a remote support platform that allows people to connect with colleagues or external experts to guide, inspect, verify or troubleshoot. The Enterprise Asset Management (EAM) software provider Ultimo helps technical services and maintenance professi

12 January 2022 14:44

XMReality wins procurement and signs framework agreement for the social housing sector in the UK

Procurement for Housing (PfH) and XMReality has signed a framework agreement for XMReality Remote Guidance. The availability of Remote Guidance has been requested by the PfH member organizations and is now a catalogue product.

14 December 2021 13:28

XMReality now integrated with Salesforce

XMReality Remote Guidance is now available in Salesforce, an integration making XMReality a natural part of already established support processes. This enables service agents and field technicians working in Salesforce to quickly start a Remote Guidance call and solve customers' support requests faster. XMReality’s customers can now easily make Remote Guidance an integrated part of their existing

24 November 2021 11:20

XMReality now on HoloLens 2

XMReality now supports Remote Guidance on HoloLens 2, Microsoft’s mixed reality smart glasses. The launch is part of XMReality’s strategy to increase device independence and being present on user’s choice of device. Being compatible with HoloLens 2 allows XMReality users to extend and advance the use cases where a hands free operation is essential. It also gives existing HoloLens 2 users the optio

8 November 2021 11:07

Tritium to Deploy XMReality Remote Guidance

Tritium, a hardware and software manufacturer that designs and creates advanced and reliable direct current (DC) fast chargers for electric vehicles, has signed an agreement to deploy XMReality Remote Guidance software.

28 October 2021 13:18

XMReality launches Microsoft Teams app

XMReality today launches a new app for Microsoft Teams that simplifies the initiation of a XMReality Remote Guidance call, making it possible to seamlessly transition from Microsoft Teams chats and meetings to a remote guidance call.

21 October 2021 08:37

XMReality’s CEO comments on the Q3 2021 Interim Report

In this video Jörgen Remmelg, CEO of XMReality, provides his view on the results in the Q3 2021 Interim Report together with the Caroline Palm, Content Manager at XMReality.