News -

Follow a municipality’s journey to the introduction of Zero Level support

The municipality of Järfälla in Sweden will be introducing Zero Level support to its IT organisation with the self service solution ComAround Zero™.  ComAround will be following their journey in a series of blogs.

The first blog is available now and is titled "Part 1 – A Helpful IT department in an operation facing major challenges", which is all about targets and challenges faced by the IT department at the municipality of Järfälla.

You can follow the blogs by clicking this link.

http://comaround.wordpress.com/category/muncipality/


Related links

Topics

  • Data, Telecom, IT

Categories

  • zero level support
  • comaround zero
  • our customers

Contacts

Related content

  • Danderyd Municipality launches ComAround Zero™

    Danderyd Municipality has chosen to use ComAround Zero™ to relieve its IT support function. The service is to be rolled out to 500 people in the administrative network. The launch of the self-service function will take place in three stages.

  • Major interest in ComAround Zero™ among companies and organisations

    11 months of the year have passed, and we can confirm that our new web-based self-service solution, ComAround Zero™, has been very well received in both Sweden and Norway. As the service has become more mature, more companies and organisations have recognised its benefits and chosen to make the move to ComAround Zero™.

  • New case study: The municipality of Eskilstuna and web-based self service as part of a teacher-led training

    What began in 2010 with migration to a new technical platform has now grown to become an extensive training portal. Find out how the municipality of Eskilstuna is using ComAround's web-based self service solution, ComAround Zero™, as part of its instructor-led training courses and to provide support for its users on questions about IT, telephone service, business support and more.

  • ABB explains about new improvements to ComAround Zero™

    ABB in Sweden has recently launched ComAround's latest version of web-based self service, ComAround Zero™, to 9 000 staff. ABB is very positive about the new version in terms of both graphics and the new functions.

Enter your email address to follow ComAround

When you choose to create a user account and follow a newsroom your personal data will be used by us and the owner of the newsroom, for you to receive news and updates according to your subscription settings.

To learn more about this, please read our Privacy Policy, which applies to our use of your personal data, and our Privacy Policy for Contacts, which applies to the use of your personal data by the owner of the newsroom you follow.

Please note that our Terms of Use apply to all use of our services.

You can withdraw your consent at any time by unsubscribing or deleting your account.
Check your inbox

Email sent to __email__. Click the link there to follow ComAround.

Okay