News -

More guides for Outlook and Lync 2013

Our range just keeps on growing. Among other things, this month we have turned our attention to Outlook and Lync!

As always we are continuing our work to add to our expanding range of interactive guides. This month we have added a number of interactive Lync 2013 guides in Norwegian/English.

For those who would rather read brief instructions, we have also added guides for Outlook 2013 in Norwegian. Guides that were already available in Swedish and English. If you are more interested in Lync 2013, we haved now added guides in Swedish/English, and here too there are other languages available, as we already have guides in Swedish, Norwegian and English.

We have three different kinds of guides to help users find answers to their questions. We use text guides for simple, basic instructions, video guides for demonstrations and interactive guides (e-learning) for those who want to practise certain actions. This means we can meet various kinds of people who can use the guide format that best resolves their own problems.

Read more about our range of text and interactive guides here!


Related links

Topics

  • Data, Telecom, IT

Categories

  • our guides

Contacts

Related content

  • ABB explains about new improvements to ComAround Zero™

    ABB in Sweden has recently launched ComAround's latest version of web-based self service, ComAround Zero™, to 9 000 staff. ABB is very positive about the new version in terms of both graphics and the new functions.

  • E-learning for Lync 2010 in ComAround

    ComAround is now launching e-learning for Lync 2010 in English. E-learning (also known as interactive learning) is a form of training which you do on your computer at the times and in the locations that suit you best. You view each element first, and then you practise step by step.

  • Danderyd Municipality launches ComAround Zero™

    Danderyd Municipality has chosen to use ComAround Zero™ to relieve its IT support function. The service is to be rolled out to 500 people in the administrative network. The launch of the self-service function will take place in three stages.

  • New case study: The municipality of Eskilstuna and web-based self service as part of a teacher-led training

    What began in 2010 with migration to a new technical platform has now grown to become an extensive training portal. Find out how the municipality of Eskilstuna is using ComAround's web-based self service solution, ComAround Zero™, as part of its instructor-led training courses and to provide support for its users on questions about IT, telephone service, business support and more.

  • We have guides for Adobe InDesign CC!

    InDesign is a layout program from Adobe that was first launched in 1999. The latest version, CC, is a cloud-based subscription service. We now have 25 Swedish and 25 English text guides.

  • Part 1: Service Desks' biggest challenge

    Most of Sweden's IT managers believe web-based self-service provides effective support. They also think the biggest challenge is to get users to solve their problems using web-based self-service instead of contacting support staff. This is part one in an upcoming series of blog articles that will give you tools to successfully increase the use of web-based self-service