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COSTA COFFEE ANNOUNCES DELIVEROO PARTNERSHIP

Press release   •   Mar 13, 2019 15:27 GMT

The nation’s favorite coffee shop, Costa Coffee, has announced that its signature hand-crafted coffee and selected food items are available for delivery as part of a new partnership with the UK’s leading food delivery service, Deliveroo.

In a first for Costa Coffee, six central London stores - Moorgate Pronto, Shepherd’s Bush, Rathbone Place, Bethnal Green Road, Essex Road, Tooley Street - are offering the service as part of a trial period to explore easy and efficient options for customers to access great coffee.

Customers can order through the Deliveroo website or app and choose from a range of coffee options as well as a host of sweet treats perfect for a pick-me up or meeting catering.

In addition to the speed of the delivery offered by Deliveroo, the Costa Coffee service uses a new coffee carrier pack designed to ensure optimum product quality on delivery.

Arslan Sharif, Global Digital & Loyalty Director at Costa Coffee said: “We know our customers are looking for convenient ways to enjoy great coffee and we wanted to explore how we could satisfy their need for speed and convenience – by delivering it straight to their door. By partnering with Deliveroo we’re making the experience easy for people who are at work or comfy at home, looking for their Costa Coffee fix without having to go into a store or visit one of our Express coffee machines. We look forward to seeing the response to the trial and using the results to explore more ways we can offer a great service for customers.”

Joe Groves, spokesperson at Deliveroo, comments: “Deliveroo is constantly looking for new ways to ensure customers have access to amazing food and drink whenever and wherever they want it, and so we are delighted to work with Costa Coffee to bring our customers their favourite coffee straight to the door. This partnership will again show people that, on Deliveroo, every option and every occasion is catered for.”

The delivery news comes following the successful roll out of Costa Collect in London stores last year, a service which allows Costa Coffee Club customers to place an order on the Costa Coffee app and collect their coffee in-store.

Costa Coffee delivery is currently available at six London stores on Deliveroo. A Deliveroo delivery fee of £2.50 will be applied to each order. 

Founded in London by Italian brothers Sergio and Bruno Costa in 1971, Costa Coffee operates over 2,600+ coffee shops in the UK and more than 1,300+ in 31 international markets we are the fastest growing coffee shop business in the UK and are proud to be the UK’s favourite coffee shop, having been awarded “Best Branded Coffee Shop Chain in the UK and Ireland" by Allegra Strategies for nine years running (2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018).

Making a positive contribution to the communities we are part of is extremely important to us, both here in the UK and across the world. That’s why we established The Costa Foundation, a registered charity with the aim of improving the life chances of children in coffee growing communities by helping them access a safe, quality education. So far, the Costa Foundation has funded over 80 school projects and changed the lives of more than 75,000 children. We also have a UK-wide Community Programme, which enables our teams to volunteer their time to good causes locally and to invite community groups to make use of our welcoming space in store.

In 2011 Costa Coffee purchased Coffee Nation rebranding it to Costa Express. Today, Costa Express operates over 8,500+ coffee bars in five international markets and proudly serves the same famous Mocha Italia blend found in stores, combined with fresh milk to create a delicious and warming cup of coffee on the go.