Skip to content
New automated lockers are being installed at 11 Govia Thameslink Railway stations - MORE IMAGES AVAILABLE BELOW
New automated lockers are being installed at 11 Govia Thameslink Railway stations - MORE IMAGES AVAILABLE BELOW

Press release -

E-shopping and sending parcels made easy for Great Northern, Thameslink and Southern rail users

Passengers will soon be able to pick up, drop off and return their parcels as they hop on and off trains thanks to a partnership between Govia Thameslink Railway and InPost.

New automated lockers are being installed at 11 stations across the GTR network, offering greater convenience and a greener delivery alternative. Rail users can return items anytime 24/7 from asos, JD, French Connection, TOMs and Schuh. Online shoppers can also collect items from a range of retailers, including boohoo, NastyGal and Holland & Barrett.

When customers order their goods, they can choose a local locker to collect their parcels from. Once the parcel has been delivered to the locker, customers are sent a QR code by SMS and email. They then scan the code at the locker to open the door.

On the Thameslink route, automated lockers are being installed at Mill Hill Broadway, Luton Airport Parkway and Bedford stations.

On the Great Northern route, stations at Essex Road, Hornsey, Enfield Chase, Winchmore Hill, New Barnet and Grange Park will be also be welcoming new lockers.

On the Southern route, InPost lockers have recently been installed at Wandsworth Common and South Croydon station.

Other locker locations include places like supermarkets and petrol stations.

GTR’s Senior Business Development Manager Anna Kiddle said: “It takes less than 10 seconds to pick a parcel up, and the new lockers should really help our customers to arrange deliveries in a more flexible way. The company’s aim is also to be sustainable and environmentally friendly by encouraging the use of these lockers, diverting use away from single delivery drop-offs to houses.”

InPost Chief Executive Jason Tavaria said: “We are delighted to work in partnership with Govia Thameslink Railway offering convenient and greener delivery, available 24/7 to help people get on with their daily lives without having to worry about delivery.”

To send a parcel, please log onto


Editor's note

InPost is aiming to change online shopping behaviour to create greener communities and more sustainable deliveries by reducing last mile journeys and emissions.

It intends to grow its national network of 850 automated lockers for the convenient collection and sending of parcels and returns to 6,000 by the end of 2022.

24/7 availability means no queues, no closing times, no missed deliveries and no waiting in. Parcels are delivered first time, every time.



Govia Thameslink Railway

Govia Thameslink Railway (GTR) operates Thameslink, Great Northern, Southern and Gatwick Express services as follows:

  • Thameslink – cross-London services between Bedford/Peterborough/Cambridge and Brighton/Horsham/Littlehampton/East Grinstead, and between Luton/St Albans and Sutton/Wimbledon/Rainham; plus services between London and Sevenoaks
  • Great Northern – services between London and Welwyn, Hertford, Peterborough, Cambridge and King’s Lynn
  • Southern – services between London and the Sussex coast (Brighton, Worthing, Eastbourne, Bognor Regis, Hastings) and parts of Surrey, Kent and Hampshire (Ashford International, Southampton, Portsmouth)
  • Gatwick Express – fast, non-stop direct services between Gatwick Airport and London Victoria

GTR is currently the most punctual of the large and complex operators in UK rail according to 'On Time' statistics released by the Office of Rail and Road for May, June and July 2019, and fourth of all train operators in the UK

Govia Thameslink Railway
United Kingdom