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TSSA union ballot pointless and ridiculous

Press release   •   Aug 03, 2016 06:42 BST

The TSSA union has announced that it is to ballot GTR ticket office staff over our plans to improve the customer experience at 83 of our stations.

TSSA now seems to want to join the RMT in heaping more misery on our passengers.

Balloting for industrial action over proposals which will see affected staff earn more, where jobs have been guaranteed and which will result in station staff being available for longer seems not only pointless but ridiculous.

We trust station teams will see these proposals are good news for them and for passengers.