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Press release -

Council tax bills bar code error

Council Tax Bills – 2016/17

A proportion of council tax bills issued over the last two weeks have a misprint which could make payment difficult.

The problem has been identified with the barcode on the paper bills, which is used by Post Offices and PayPoint outlets to accept payment. The bar code cannot be read by their scanning equipment.

This has affected up to 10,000 bills, which are all produced by an external contractor. Those bills that are affected have been identified and replacement bills with a barcode that works have being issued today. This will only affect those that pay at the Post Office or PayPoint outlets, not those that pay by direct debit, online or any other method.

These should arrive in good time for the first Instalment, which is due on 1st April. When the replacement bills arrive the old ones should be destroyed.

Subjects

Regions


Moray Council area stretches from Tomintoul in the south to the shores of the Moray Firth, from Keith in the east to Forres in the west. The council and its 4,500 employees respond to the needs of 92,500 residents in this beautiful part of Scotland, which nestles between Aberdeenshire and the Highlands.

Famous for its colony of dolphins, fabulous beaches and more malt whisky distilleries than any where else in Scotland, Moray is a thriving area and a great place to live.

Headquartered in  Elgin, the administrative capital of Moray.

Press contacts

Sharon Dunbar

Sharon Dunbar

Press contact Media and Communications Officer 01343 563046
Peter Jones

Peter Jones

Press contact Communications manager Press, public communications, social media, events, FOI, campaigns, crisis comms. 01343 563601