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  • Post Office response to proposed changes to postal service announced by Ofcom

    Commenting on proposed changes to the postal service announced by Ofcom today (30 January), a Post Office spokesperson said:
    “We acknowledge that the change in business and consumer behaviour with less letters being sent, is driving the need for reform of the Universal Postal Service. However, the changes proposed in Ofcom’s consultation significantly reduce Royal Mail’s performance obligations

  • Horizon Shortfall Scheme – Post Office encourages current and former postmasters to apply

    Post Office is writing to around 25,000 postmasters who have not yet applied to the Horizon Shortfall Scheme.
    The Scheme was established by Post Office in 2020, following the settlement of the High Court Group Litigation, to provide redress to current and former postmasters who suffered past losses related to previous versions of the Post Office’s Horizon computer system, in what has become kn

  • The gift of choice: 60 per cent of parents would prefer cash gifts for their children

    Three in five parents would prefer their children to receive cash as birthday gifts. Despite this, only 41 per cent of children receive monetary gifts from party attendees. A third of parents believe cash gifts reduce clutter, and 34 per cent see them as ideal for funding experiences or days out. Cash gifts also serve as a financial education tool, with 76 per cent of parents using them to teach

  • Nick Read to step down as Post Office CEO in March 2025

    The Post Office today announces that after five years Nick Read has decided to step down as Chief Executive Officer and leave Post Office on 15 March 2025.
    Nick was appointed CEO in September 2019, with a remit to modernise the Post Office.
    In November 2019, Nick led the settlement with the Group Litigation claimants, beginning the journey to address the wrongs of the past and to reset the

  • Cash transactions at Post Offices show sustained strong demand for cash throughout summer months

    Post Offices handled £3.64bn in cash deposits and withdrawals in August Across the UK, there was a strong year-on-year increase in business and personal cash deposits Personal cash deposits across the UK exceeded £1.52bn, a 13.74% year-on-year increase, whilst business cash deposits exceeded £1.18bn across the UK, a 3.86% increase year-on-year Wales experienced a particularly strong level of

  • Post Office statement on BBC documentary

    Commenting on the BBC documentary ‘Surviving the Post Office’ which airs on BBC 1 on 22 July 2024, a Post Office spokesperson, said:
    “We are truly sorry for the suffering caused to so many people by Post Office’s past actions. We continue to learn from our mistakes and are committed to transforming today’s Post Office, rebuilding trust, and moving forward for our current postmasters and the 10

  • Portabello Road Postmaster receives royal recognition for going above and beyond to serve customers after Grenfell Tower Disaster

    Kings’ Birthday Honours recognition for Portobello Road Postmaster, Sellathurai Chandrakumar,for services to the community Will receive British Empire Medal Went above and beyond for his community after the Grenfell Tower disaster Stayed open daily to distribute emergency funds Chose not to have a day off for a full month to meet the needs of the community Soon to retire after 18 years serv

  • Trewoon Postmistress receives Royal recognition for always going the extra mile for her Cornish village including organising big celebrations

    Kings’ Birthday Honours recognition for Trewoon Postmistress, Sally Bourton,for services to the community Will receive British Empire Medal At the heart of her Cornish community Co-ordinated volunteers during Covid and found ways to lift spirits Organised big celebrations for the Platinum Jubilee and the Coronation Fundraises for many good causes
    Long-serving Trewoon Postmistress Sally Bou

  • Post Office updated statement on 'Capture'

    Following the Post Office statement on 8 February this year on the ‘Capture’ system, in relation to allegations of prosecutions and whether shortfalls could have been caused by faults in this software, the Department of Business and Trade (DBT) has now commissioned Kroll, a leading independent provider of risk and financial advisory solutions, to undertake the investigations into the Capture syste

  • Holidaymakers ‘in the know’ rate Greece top value as new research shows holiday overspending is at record levels

    Positive ratings by past visitors help Greece pip Spain and Portugal to best value destination spot – but Switzerland and Scandinavia are bottom of the Post Office poll Over three-in-five Britons – and two-thirds (68 per cent) of families – will travel abroad as overseas holidays are named the top priority after paying for household essentials But overspending has hit a record high with a growing

  • Cash Tracker publication - 10 June

    The Post Office Cash Tracker is published on a monthly basis. The data regarding the amount of cash handled by Post Offices in May will be published on Monday 10 June.
    Further information can be found at https://corporate.postoffice.co.uk/cashtracker

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