Press release -
Epworth postmaster presented with British Empire Medal for going above and beyond for the communities he serves near Doncaster
- Epworth postmaster Richard Haley presented with British Empire Medal
- New Years’ Honour recognition for services to his community near Doncaster
- Presentation by Lord-Lieutenant of South Yorkshire
- Ceremony at Doncaster Mansion House
- Worked in Post Offices for 32 years
Popular Epworth postmaster, Richard Haley, has been presented with his British Empire Medal for his recognition in the New Year’s Honour lists in recognition for services to his community near Doncaster.
The presentation was made on behalf of the King by Professor Dame Hilary Chapman DBE RN HM Lord-Lieutenant of South Yorkshire.
The ceremony was held at Doncaster Mansion House and it was attended by Richard's wife Steph and Post Office Area Manager Jo Fryatt.
Richard has worked in Post Offices for 32 years. Since 2012, Richard has run Epworth Post Office. Prior to that, Richard was a Postmaster from 1993-2008 at Beckett Road Post Office in Doncaster until it was closed down during a restructure.
He then worked as a manager at Epworth Post Office from 2008 and in 2012, then an opportunity came up for Richard to purchase the branch himself.
Epworth postmaster, Richard Haley, said: “I have always said that being a postmaster is not a job, it is a vocation. I can’t imagine doing any other role as I enjoy doing it so much.”
Richard is the heart of Epworth village. He has received outstanding reviews by customers including 330 Facebook 'thank you' messages alone, and is really appreciated by his village. Richard and his team are 100% dedicated to their customer service and maintaining high standards and he also praises his hard-working, close-knit team.
He goes above and beyond for his North Lincolnshire village, right on the border with South Yorkshire. He also provides hosted outreach services to four communities at West Butterwick, Corringham, Wroot and Blyton.
Richard has been known to travel to the sorting office, which is over 25 miles away from Epworth, to collect a customer’s special delivery item that has been delayed, especially when it has contained their currency for their holiday the next day.
Post Office Area Manager, Joanne Fryatt, said: “I am delighted that Richard has received this New Years’ Honour for all that he does for his village and his outreach communities. It was a privilege to attend his award ceremony. This kind and caring postmaster is always chatting to customers, learning customers by name, which makes them feel special. Richard gives them that extra care during the customer service. He emphasises to his team about the importance of being customer focussed.”
Lord-Lieutenant of South Yorkshire Dame Hilary Chapman, Richard Haley and his wife Steph, with Post Office Area Manager Joanne Fryatt.
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About the Post Office
- With over 11,500 branches, Post Office has the biggest retail network in the UK, with more branches than all the banks and building societies combined.
- Post Office is helping anyone who wants cash to get it whichever way is most convenient. Partnership with over 30 banks, building societies and credit unions means that 99% of UK bank customers can access their accounts at their Post Office.
- Cash withdrawals, deposits and balance enquiries can be made securely and conveniently over the counter at any Post Office; and the biggest investment by any organisation or company in the last decade is being made to safeguard 1,400 free-to-use ATMs across the UK.
- Post Office is simplifying its proposition for Postmasters with a focus on its cash and banking; mails and parcels; foreign exchange; and; bill payments services.
- Research has found that visits to the Post Office help drive another 400 million visitors to other shops, restaurants and local businesses equating to an estimated £1.1 billion in additional revenue for High Street businesses.
- 99.7% of the population live within three miles of a Post Office; and 4,000 branches are open seven days a week.
