Press release -

New record set by Virgin Trains as passengers opt for rail over air

  • Virgin Trains’ market share on Glasgow-London highest ever at 29%
  • Passenger numbers top 700,000 a year, up from 244,000 a decade ago
  • Switch from air to rail helps reduce carbon emissions between Glasgow and London

The number of people opting to travel on Virgin Trains’ Anglo-Scottish services instead of flying has reached record levels, contributing to a drop in carbon emissions.

In the 12 months to July 2019, 29% of passengers chose to travel with Virgin Trains as opposed to flying between Glasgow and London, the UK’s second-busiest domestic air route.*

This is nearly two percentage points higher than a previous record set in 2014, when visitor numbers were boosted by the Commonwealth Games, and comes as the number of passengers travelling between England and Scotland’s biggest cities grew over the year by 6% to a new record of 717,592.

The operator’s success in convincing people to choose train over plane has pushed up rail’s overall market share relative to airlines on total journeys between Glasgow/Edinburgh and London, which increased from 34% to a new record of 35% in the 12 months to July 2019.

New analysis by sustainable transport charity Transform Scotland has shown that rail’s increased market share and a reduction in flights has helped drive down carbon emissions between Glasgow and London over this period.**

Colin Howden, Director of Transform Scotland, said: “The current level of air travel is incompatible with the Climate Emergency so it’s heartening to hear that rail is growing its market share over air for travel between between Central Scotland and London. Comparable distances across Europe use rail rather than air as the dominant mode of transport, so it is overdue for Scotland to take action to cut the excessive volume of flights from Edinburgh and Glasgow to London. Rail produces a fifth of the climate emissions that comes from air travel. It’s definitely the greenest option for Anglo-Scottish travel.”

Phil Whittingham, Managing Director of Virgin Trains, said: “The number of people choosing train over plane is testament to the investment and improvement Virgin Trains has made in Anglo-Scottish services over the last two decades. This growth is critical in supporting Scotland’s economy and helping achieve government targets to decarbonise transport and achieve net zero emissions.”

The new benchmark comes after 22 years of investment and improvement in Anglo-Scottish services by Virgin Trains, and as the franchise to operate West Coast passenger services is due to be handed over to First Trenitalia on December 8.

Virgin’s tenure has seen the introduction of tilting Pendolino trains, a new focus on customer service and the launch of the revolutionary Virgin High Frequency timetable a decade ago which delivered faster, more frequent services to Scotland.

The latest surge in passenger numbers comes two years after Virgin introduced its industry-leading on-board entertainment service, BEAM, and became the first operator to deliver automatic repayment for delays.

In 2017, Virgin Trains commissioned research by sustainable transport charity Transform Scotland which showed the carbon savings delivered by modal shift from air to rail between Glasgow and London between 2005 and 2015 amounted the equivalent of taking 145,000 cars off the road for a year.

The latest analysis, however, shows a drop in the overall level of CO2 emissions on the Glasgow-London route as opposed to the savings generated by modal shift.

Notes to editors:

* Does not include interlining passengers flying onwards from London. Flights represented 65% of air/rail journeys once other train operators are discounted.

** Transform Scotland research was based on air/rail passenger numbers in the 12 months to July 2019 and July 2018. Carbon emissions were calculated using year-specific carbon conversion factors provided by the UK Government Department for Business, Energy and Industrial Strategy for greenhouse gas reporting for reporting by UK based organisations. Air travel is five times more polluting than rail.In the 12 months to July 2019, total carbon emissions for air and rail travel between Glasgow and London fell by 17% to 289,157 tCO2e.

Earlier research by Transform found that the carbon savings delivered by modal shift from air to rail between Glasgow and London between 2005 and 2015 amounted to 322,208ctCO2. Full report by Transform Scotland can be found here:

http://transformscotland.org.uk/blog/2017/08/21/new-research-shows-shift-from-air-to-rail-has-cut-carbon-in-scotland-london-travel-market/

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About Virgin Trains

Stagecoach and Virgin have worked in partnership to operate the West Coast inter-city route under the Virgin Trains brand, revolutionising travel on one of the UK’s key rail arteries. After operating this route for 22 years, Virgin Trains is due to hand over to First Trenitalia on December 8, 2019.

The network connects some of the nation’s most iconic destinations including Glasgow, Liverpool, Birmingham, Manchester and London.

Virgin Trains is committed to delivering a high speed, high frequency service, offering shorter journey times, more comfortable travel and excellent customer service. Customers have consistently rated Virgin Trains ahead of other long-distance rail franchise operators in the National Rail Passenger Survey (NRPS) commissioned by industry watchdog, Transport Focus.

Virgin Trains has a proud record of challenging the status quo - from introducing tilting Pendolino trains, to a pioneering automated delay repay scheme, introducing the industry-leading onboard entertainment streaming service, BEAM, and becoming the first franchised rail operator to offer m-Tickets for all ticket types.

Virgin Trains operated the East Coast route between March 1, 2015 and June 24, 2018. In that time, we invested £75m to create a more personalised travel experience, including over £40m in the existing fleet. Customers have benefitted from 48 additional services between Edinburgh and London every week, and an extra 22 Saturday services between Leeds and London – a total of 1.74 million additional seats since May 2015.

Visit the Virgin Trains Media Room - virgintrains.co.uk/about/media-room - for the latest news, images and videos.

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