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CWT enforces service resiliency with appointed Chief Risk Officer

Press Release   •   Feb 14, 2017 02:00 GMT

Carlson Wagonlit Travel (CWT) today announces the appointment of Kathy Orner to the role of Chief Risk Officer.

Orner will focus on ensuring global business continuity including responsibility for client privacy, disaster recovery and crisis management. She will also oversee CWT’s risk governance strategy while continuing to lead enterprise risk management and the global security organization.

“A key component of the CWT 3.0 strategy is building a world-class consumer-grade customer experience though digital innovation,” says Andrew Jordan, CWT’s executive vice president, chief technology officer. “Delivering the digital difference 24/7 requires the highest levels of resiliency, so potential risks must be identified and countered. Kathy’s extensive experience in governance, risk management, business resiliency, security and audit make her ideally placed to drive this critical function for us.”

Orner joined Carlson in 2006 as vice president and chief information security officer (CISO).

About Carlson Wagonlit Travel

Companies and governments rely on us to keep their people connected. We provide their travelers with a consumer-grade travel experience, combining innovative technology with our vast experience. Every day we look after enough travelers to fill almost 200 Boeing 747s and around 100,000 hotel rooms, and handle 95 corporate events. We have more than 18,000 people in nearly 150 countries, and in 2016 posted a total transaction volume of US$ 23 billion.

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