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White paper: Are you getting stuck in the blame game? Service Integration In A Multi-Sourcing Environment

Blog post   •   Dec 18, 2013 14:09 CET

Are you getting stuck in the blame game?
Service Integration In A Multi-Sourcing Environment 

In this paper written by Peter Wahlgren, 3gamma and April Allen, Knowledge Bird, learn how to better manage Service Integration in a multi-source environment and avoid the pitfalls; through four key models: Retained, Third Party, Guardian Vendor and Prime Contractor. The paper elaborates on how level of process maturity and rigor in outsourcing contracts will determine the suitable model for Service Integration.

Click the link to access the white paper:  http://bit.ly/19ciYvb