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Tag / CRM

OMK automates customer interaction processes through a joint project with BearingPoint

Press Releases   •   Feb 18, 2016 10:00 CET

United Metallurgical Company (OMK) announces the completion of a project that was implemented jointly with BearingPoint to deploy a CRM system. The new system provides the automation of customer-facing business processes across the company. For OMK, the implementation of the SAP-based CRM solution is a key step towards the transformation of its customer interaction processes.