Outstanding Customer Satisfaction and Comprehensive Services and Solutions Portfolio sends TCS to the head of the pack in the Everest Group Digital Services report.
NEW YORK | MUMBAI, December 04, 2015: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading global IT services, consulting and business solutions organization, has been recognized as a ‘Leader’ in digital services by Everest Group, in its report, Digital Services – PEAK Matrix™ Assessment and Profile Compendium 2015.
Everest Group evaluated 18 service providers in the digital services delivery sector against its Performance, Experience, Ability, and Knowledge (PEAK) Matrix™, a composite index of several distinct metrics related to a provider’s capabilities and industry track record. TCS is positioned as a Digital Leader based on its mature and industry-leading Digital practice created through investments in intellectual property, end-to-end capabilities and a mix of product license and services..
Everest Group also profiled the capabilities of these service providers through a comprehensive assessment of their service scope, scale of operations, domain expertise and innovation, delivery footprints, buyer satisfaction, and market success and in this connection TCS was recognized for its outstanding customer satisfaction and extensive global delivery capabilities
”Digital services are powerful tools for native system integrators to deliver transformational business value to enterprises – be it in back-office functions, core supply chains or through new business models,” said Chirajeet Sengupta, Vice President at Everest Group. “TCS’ experience in technology and business processes across industry verticals, its ability to deliver at massive scale and its customer-centric approach have helped it to partner with numerous enterprises and successfully guide their journeys.”
“TCS is at the forefront of the rapid innovation in digital technologies and composite forces such as the Internet of Things and is helping its customers to completely reimagine their businesses,” said Dr. Satya Ramaswamy, Global Head of TCS Digital Enterprise. “Our comprehensive digital offerings and intellectual property, experience in delivering thousands of engagements and close partnerships with innovative Silicon Valley companies are greatly appreciated by our customers, in elevating stakeholder engagement and delivering enviable business results. We are glad to be recognized as a Leader in Digital Services by the Everest Group."
About TCS Nordic
Present in the Nordic region since 1991, TCS has continuously invested in the market for the benefit of its customers. TCS has around 9,000 professionals working in Sweden, Finland, Norway, Denmark, Iceland, and across TCS’ Global Network Delivery Model™ (GNDM™), servicing leading Nordic companies. Since 2010, TCS has tripled the size of its operations in the region, with significant increase in local hiring. TCS has been consistently rated as number one in Nordic IT services customer satisfaction over the past 6 years, in multiple surveys (by KPMG and Whitelane Research/PA Consulting). Several prominent Nordic companies have benefited from TCS’ unique service offering, including Nokia, Ericsson, TDC, ABB, Telenor, NETS, and DNB. In 2015, for the third year in a row, Top Employers Institute granted TCS the Top Employer in Europe certificate, with Sweden, Norway and Denmark among the eight markets where TCS was number one.
About Tata Consultancy Services Ltd. (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS,infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 335,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $15.5 billion for year ended March 31, 2015 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com.
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