In 2010, Malaysia’s shopping centre group, Suria KLCC Sdn Bhd, bought a Falcon FS 520 Aerial Work Platform of MHE-Demag for their mall (KLCC) at the foot of the Petronas Twin Towers. The platform is primarily used to maintain and clean the mall’s glass dome.
This 52-metre tall giant from Danish supplier TCA LIFT A/S is one the world’s largest aerial work platform models. To date, only three such machines exist globally, including another model delivered by MHE-Demag in the Philippines in early November 2011.
MHE-Demag Malaysia’s (MDM) service team stationed at their site office in KLCC recently came up close to this giant again to perform a preventive maintenance job and to conduct extensive training sessions for the operators. Mr Jan Kjaersgaard from principal TCA LIFT came all the way from Denmark to support MDM in this important job. The team’s hard work did not go unappreciated and as a result Suria KLCC signed a five-year comprehensive preventive maintenance contract with MDM.
Says Pusparajan Palilayah, service technician team leader, “From now on, three people will be in charge of servicing the Falcon. In the unlikely event of an emergency we can help the operators within two hours or even be on stand-by if the customer needs us during the operation of the machine.”
Special recognition must be given to Mr Ang Peng Khay, sales and service engineer in charge of all major servicing projects around KLCC.
A joint venture between Jebsen & Jessen (SEA) and Demag Cranes & Components GmbH (Germany), MHE-Demag engineers, manufactures and maintains cranes and other material handling products for a wide variety of industrial applications. Since their establishment in the 1970s, their range of products has expanded to now include explosion proof lifting equipment, warehouse trucks, dock levellers, rail systems, car park systems, electrification systems and building maintenance units. MHE-Demag is organised to serve their customer with a regional network spanning eleven countries and comprising eight factories, 35 service centres and over 1,000 employees.