Five key learnings from SMEICC 2019

SMEICC was a great eye-opener for the role technology plays - and does not play - in the day-to-day workings of an SME. RIABU's Mark Laudi has the summary.

Here are the key insights we discussed:

• Singapore companies make the same rookie mistakes when venturing overseas: Minister
• Do your customers pay your invoices faster when you use a factoring service?
• You need to upskill if you want to upscale your business: Minister
• How to get paid on time when you invoice only on completion of delivery milestones
• Are you sure you don't have customers who pay you late?
• Should you go easy on chasing customers for payment during times of recession?
• Can technology resolve the late payments issue?
• How to overcome cultural barriers in discussing payment terms
• How to get your CEO's backing when talking to your customers about payment terms
• How to bring up the issue of prompt payment when your customer is in a rush?

For those who've missed us at the event, you can still sign up for our 9-week email programme at www.riabu.com/smeicc.

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Drop us an email at mark.laudi@riabu.com if you'd like to receive a copy of our white paper.

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