Sony introduces new firmware update to WF-1000XM3 truly wireless headphones

Having listened carefully to feedback from our valued customers, Sony is pleased to announce a firmware update to its industry-leading noise cancelling truly wireless WF-1000XM3 headphones. This new 2.0.2 firmware now includes improvements that allow:

• Amazon Alexa support[1]
• Volume control via the headset
• Visible battery level of the charging case in the Sony | Headphones Connect app

The firmware is downloadable from 26^th November from the Headphones Connect app.

The Headphones Connect app is available for free on Google Play or App Store.

System requirements

• An android device (v5.0 or later) or an Android device (V5.0 or later) or an iOS device (iOS 11.0 or later*)
• NOTE: If you are using iOS 13.1, please update to iOS 13.2 or later and then perform the update.
• An active Internet connection
• The latest version of the "Sony | Headphones Connect (v6.0.0 or later)" application must be installed.
• The headphones must be connected to your Android or iOS device.

[1]Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Alexa is not available in all languages and countries/regions. Please check https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=202207000 for an overview of availability by country (English language)