Press Releases   •   Aug 18, 2015 14:04 BST

Recent controversy surrounded the comments made by the new President of the  National Police Chief’s Council (NPCC) Sara Thornton, who said that the public should  not expect to see a police officer after reporting certain crimes such as burglary.

Allianz research has found:

- 90% of the public expect the police to come to their home following a burglary

- 56% of people expect the police to arrive within one hour of the burglary being reported

- Only 15% of people have any optimism that the burglar will be caught.

A survey of 1,500 people commissioned this week by one of the UK’s largest insurers, Allianz, has revealed that a significant majority of people expect the police to do their duty and attend the victim’s home following a domestic burglary.

Allianz also found that the police play a valuable part in helping people get over the trauma of a burglary. 76% of respondents said they felt the police coming to their homes and taking details of the burglary would help because it would feel like ‘something was being done’.

Getting at least some of their belongings back might be of some consolation to the victims of a burglary, but unfortunately the results of a recent Freedom of Information Request submitted by Allianz shows there is little prospect of good news. In response to the FOI, the Home Office reported that stolen items are not recovered in 87% of reported domestic burglaries. Of the 13% where there is a recovery, the value of the goods recovered is less than half the value of the items stolen.

David Watkins, Allianz’s Head of Property Claims said:

"The police clearly have a role to play in helping victims get over the psychological trauma of being burgled. Our research shows that having your home and your sense of safety violated by a burglar can be emotionally traumatic so it makes perfect sense that the presence of the police is reassuring."

During 2015, Allianz has been conducting research into domestic burglary and its emotional impact on the victims and the company found:

  • On average it takes eight months for a burglary victim to feel safe in their home again
  • Only 45% of burglary victims will ever feel completely safe in their home
  • 1 in 10 victims move house as a direct result of being burgled
  • David Watkins said:

    "As an insurer we are used to dealing with thousands of burglary claims every year so we know how traumatic it can be for our customers, particularly when they tell us that the stolen items had great sentimental value. We try and help them by providing helpful information and by highlighting the support available from the charity, Victim Support."

    He added:

    "Prevention is always better than cure so we would encourage people to review their home security measures to see if anything can be improved, such as fitting better locks, security lighting or even having a burglar alarm installed. We know that there is more people can do because our survey also found that nearly half of people either improved or added locks to their home after they had suffered a burglary."


    Media Notes:

    1. The survey looking at the public’s views on the police attending domestic burglaries was carried out on Tuesday, 11 August. The survey was carried out by the independent market research company, OnePoll.

    2. The statistics relating to the recovery of stolen items following a domestic burglary were provided by The Home Office on 29, July 2015, following a Freedom of Information request submitted by Allianz.

    3. Allianz is one of the UK’s largest insurers and insurers approximately 350,000 homes. In 2014 Allianz paid out over £1.2bn in claims to its customers.

    4. Media Contact: Mark Bishop, Corporate Communications Manager.


    Telephone: 01483 552731

    Mobile: 07802 925053

    Allianz Insurance is one of the largest general insurers in the UK and part of the Allianz SE Group, the largest property and casualty insurer worldwide.

    Controversy surrounded the comments made by new President of the National Police Chief’s Council (NPCC) Sara Thornton, who said the public shouldn't expect to see a police officer after reporting certain crimes such as burglary. A survey of 1,500 people commissioned this week by Allianz, has revealed that a significant majority expect the police to attend the victim’s home following a burglary.

    Read more »


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    Press Releases   •   Jul 03, 2015 11:02 BST

    In the wake of rising claims, Allianz Commercial has issued customers with risk management advice to help reduce their exposure to noise in the workplace.

    Hearing loss, caused by exposure to noise at work, continues to be a significant occupational disease with around 170,000 people in the UK thought to suffer from deafness, tinnitus or other ear conditions as a result. Manufacturing is one of the worst affected industry sectors.

    The insurance industry has seen a dramatic rise in the number of Noise Induced Hearing Loss (NIHL) claims. Allianz has seen an increase of 250% in new claims since 2010 and the first quarter of this year has also hit a new high.

    Risk management advice on this issue is available via Risk Director, Allianz’s free online risk management service available to customers and brokers. It aims to help employers and their employees identify how NIHL might occur where they work. Additionally, it highlights some of the measures for employers to consider when reducing the exposure to noise at work to protect people’s hearing.

    Mark Pearce, casualty risk control technical lead, Allianz Commercial commented: “Noise induced hearing loss and related conditions such as tinnitus, is a real and ever-present risk for employers and their employees. Exposure to excessive or prolonged levels of noise can lead to serious and irreversible hearing damage.”

    He continued: “Exposure is a feature in a wide range of industries including general fabrication, machinery and equipment manufacture,, construction and engineering . With NIHL, prevention is certainly better than cure and it is important for employers to assess the risk factors of their workplace and take action to reduce noise exposure.”

    Whilst workplaces vary, and it is often a combination of measures that works best, examples of ways to reduce the risk of NIHL include:

    • Introducing a low-noise machinery and equipment purchasing policy
    • Using a different, quieter process or quieter equipment
    • Introducing engineering controls
    • Ensuring machinery and equipment is properly and regularly maintained
    • Providing employees with personal hearing protection where identified as necessary, ensuring that it is used properly and maintained. Hearing protection should not however be used as an alternative to controlling noise by technical or organisational means.

    In addition to the above it is vital that employers recognise the importance of the role played by training and health surveillance in the form of hearing checks to detect and respond to early signs of damage. 


    Notes to Editors

    1. At Allianz our experts have a wealth of risk management expertise that can help customers and brokers keep up to date with legislation and industry developments. Customers that purchase a General Manufacturing product will receive a FREE risk management guide with their policy and access to a dedicated General Manufacturing portal on our Risk Director website The website includes information on how to protect themselves and their employees from the potential risks of noise within the workplace.

    2. Attached is an article covering NIHL from Commercial's  Property and Casualty Newsletter 

    3. Allianz Insurance is one of the largest general insurers in the UK and part of the Allianz SE Group, the largest property and casualty insurer worldwide.

    Around 85 million private and corporate customers rely on Allianz's knowledge, global reach, capital strength and solidity to help them make the most of financial opportunities and to avoid and safeguard themselves against risks. In 2014, over 147,000 employees in more than 70 countries achieved total revenues of approximately 122.3bn euros.

    For further information contact:

    David Moore-Crouch, Communications Officer, Allianz Insurance

    Tel: 01483 465 227
    Mob: 07711021748

    Allianz Insurance is one of the largest general insurers in the UK and part of the Allianz SE Group, the largest property and casualty insurer worldwide.

    ​In the wake of rising claims, Allianz Commercial has issued customers with risk management advice to help reduce their exposure to noise in the workplace.

    Read more »


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    About Allianz Insurance

    Allianz Insurance is one of the largest general insurers in the UK and part of the Allianz SE Group, the largest property and casualty insurer worldwide.


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