BT wins fixed voice services public tender (VOICE II) to serve major European institutions
BT today announced a new contract with the European Commission to deliver voice services across 21 major European institutions, agencies and bodies including the European Commission, the European Council and the European Defence Agency. The framework contract runs for up to seven years and is worth over €15 million. This is the second European Commission framework contract awarded to BT in 2015.
BT will provide fixed line voice services at sites in Belgium, Luxembourg and Strasbourg using the BT One Voice portfolio.
The new solution is based on BT One Voice SIP, which allows customers to consolidate their communications infrastructure and prepare the ground for Unified Communications and Collaboration (UCC) tools such as instant messaging (IM), presence and video.
Corrado Sciolla, President Europe and Global Telecom Markets, BT Global Services, said: “We are very proud of our relationship with the EU institutions, where we provide a wide range of networked IT services. Today’s contract aims at improving fixed line communications within those institutions. Voice services might sound old fashioned, but they are absolutely critical to everyone. By modernising the technology, we enable the EU to manage its communications infrastructure much more effectively, combine voice with other media streams and achieve cost-savings. We are looking forward to again putting our global expertise at the service of the EU, its institutions and its citizens.”
Last March, BT signed another contract with the European Commission, estimated at €55.7 million over 5 years. That contract included the delivery of dedicated internet access to all major European institutions, agencies and bodies across the 28 member states.
BT has been providing services to the European Union for more than a decade, building on its expertise in serving the needs of regional, national and international government organisations around the world.
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The opinions expressed in this news release are those of BT only and do not represent the Commission's official position.
 The contract was signed with the European Commission’s Directorate-General for Informatics (DIGIT).
 Session Initiation Protocol (SIP) is a signalling standard which underpins a unified communication and collaboration network infrastructure. It is anticipated that SIP will ultimately replace the current H323 Voice over IP (VoIP) Protocol.
BT’s purpose is to use the power of communications to make a better world. It is one of the world’s leading providers of communications services and solutions, serving customers in more than 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and internet products and services; and converged fixed/mobile products and services. BT consists principally of five customer-facing lines of business: BT Global Services, BT Business, BT Consumer, BT Wholesale and Openreach.
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