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More fibre broadband for Shetland

Press Release   •   Feb 29, 2016 09:56 GMT

More than 6,000 households and businesses in the Shetland Islands now have access to fibre optic broadband thanks to the Digital Scotland Superfast Broadband rollout.

And work is to begin over the next six months in Symbister, to add to the growing number of locations where services are live or build is underway.

New fibre street cabinets are already delivering high-speed services in parts of Hamnavoe, Lerwick, Cunningsburgh, Sandwick, Scalloway, Sumburghand Weisdale. Work has started in other places across Shetland.

To benefit from the faster connection speeds, residents need to sign up for a fibre service with their chosen provider, as upgrades aren’t automatic. Customers can find out if services are available on the checker at

Engineers expect the first fibre connections to be available in Symbister by this summer* as Openreach, BT’s local network business, continues work on the ground.

Stuart Robertson, HIE’s Director of Digital, said: “It’s great to see the fibre cabinets coming through in locations across Shetland.Recent additions include the UK’s most northerly cabs in Weisdale. In Lerwick, a new cabinet reaching more than 400 premises has also gone live, taking the total number of cabinets in the town to 15.”

The latest Lerwick cabinet, and most of the work planned for upgrades are now on ‘Exchange Only’ (EO) lines, a historic legacy of the copper network which present unique engineering challenges. They run directly from the exchange to homes and business premises, bypassing the usual road-side cabinets which are a vital part of the fibre rollout.

Engineers have worked out an innovative way to integrate these lines into the fibre rollout, rearranging the existing network and laying hundreds of metres of new cables to reroute the lines through extra road-side cabinets, to overcome the hurdle.

Liz Mallinson, BT Scotland’s Fibre Broadband Director, added: “We’re excited to be bringing fibre technology to more of Shetland, especially as it involves overcoming the technical challenge in the shape of EO lines.

“We’re also urging local people to check if they’re among the thousands who can already get high speed services. There’s lots of competition in the broadband market, and people may be pleasantly surprised to discover they could be surfing at much higher speeds at a similar cost to their current service.

“Once you’ve tried superfast broadband, you’ll never look back.”


*Deployment plans are subject to change. The expectations reflected in this plan are reasonable, but because the rollout involves risks and uncertainties, actual results may differ from those expressed or implied.