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Putting service users first

Press release   •   Dec 13, 2012 12:09 GMT

Bury’s adult care services and care providers have joined forces to put customers at the heart of their services.

The event, held at Seedfield Resource Centre on the International Day of Persons with Disabilities, invited providers to sign up to the ten principles of ‘person centred planning’.

This concept aims to give people with disabilities more influence in what services they receive and when they receive them, and therefore have more control over their lives. It is a particularly important way of working with people who find it difficult to communicate. Developed over the last 20 years, the concept initially focused on services for people who have a learning disability but has now been recognised internationally as an approach that works with all vulnerable people.

Some 35 care providers have now signed the Person Centred Planning Charter, including Pennine Care and Pennine Acute Trusts.

The event was hosted by Pat Jones-Greenhalgh, Bury’s executive director of adult care services, and presentations were given by Eddie Mullany from the Learning Disability Services Team 1, Moira Speechley from Pennine Care and Rockmount Northwest.

ENDS

Press release issued: 13 December 2012.

Picture attached: Signing up are (from left) Dave Howard, support planning and development officer; Marian Carroll, Pennine Acute Trust’s director of nursing; Dr Audrey Gibson, chair of Bury NHS Clinical Commissioning Group; and Pat Jones-Greenhalgh, executive director of adult care services.