Press release -

Costa appoints Corporate Communications Manager

Costa, the nation's favourite coffee shop has appointed Esme Knight as Corporate Communications Manager.

Esme will be responsible for corporate communications, policy development, and crises and issues management within the Costa communications team. Reporting directly to Kerry Parkin, Head of CSR and Communications, Esme will work closely with retained agencies including One Green Bean, Another Word and Carmargue.

Esme joins Costa having held senior management positions at E-ACT and most recently at Thrive PR in Australia where she was Account Director for brands such as TwitterAU, SquareAU and Ubisoft.

Kerry Parkin, Head of CSR and Communications said, “we are delighted that Esme has chosen to join the Costa team, ahead of what is going to be a very exciting year. Esme’s breadth of skills, as well as her multi market experience will be invaluable as the brand grows overseas.”

Commenting on her role, Esme said “Costa is a UK success story and I am very proud to work for a company with such incredible brand DNA and heritage. I am looking forward to building my career at Costa and working on some fantastic projects this year.”

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Founded in London by Italian brothers Sergio and Bruno Costa in 1971, Costa is the UK’s favourite coffee shop, having been awarded “Best Branded Coffee Shop Chain in the UK and Ireland" by Allegra Strategies for six years running (2010, 2011, 2012, 2013, 2014 & December 2015).

With over 2,000 coffee shops in the UK and more than 1,880 shops in 30 overseas markets, Costa has diversified into both the at-home and gourmet self-serve markets. There are now more than 4,275 Costa Express self-serve machines in the UK.

In the UK Costa employs over 16,000 people and creates around 1,500 jobs each year.

Costa is committed to looking after coffee-growers. That's why we've established The Costa Foundation, a registered charity. The Costa Foundation's aims are to relieve poverty, advance education and the health and environment of coffee-growing communities around the world. So far, The Costa Foundation has funded the building of 46 schools and improved the social and economic welfare of coffee-growing communities.