Press release -

Costa to open new store at Heathrow’s Terminal 2

Costa, the UK’s favourite coffee shop, today announces that it will be opening a new store within Heathrow’s Terminal 2: The Queens Terminal in June, 2014. With an investment of close to £1 million, the 3,000 sq ft store located in international departures will be a unique store design in the Costa estate.

With coffee at its heart, the design makes a clear departure from Costa’s current interiors.  Energy efficient lighting and bespoke coffee flower decorative panels will clearly zone a mix of both relaxed seating and meeting areas to meet differing customer occasions. The counter and service points form a central focal point and have been designed to maximise efficiency and speed of service. A dedicated iPad station will be installed for customer use to check emails, play games and browse the web ahead of their flights.

James Hamilton, Head of UK Acquisitions & Estates at Costa, comments: “We are very excited to be bringing a bespoke store design to Terminal 2. Airport customers are looking for convenience; great coffee and food; and a quick service. By working closely with the Heathrow team we believe that the new store layout will clearly reflect our travelling customer’s needs whilst creating a sleek, modern feel.”

Muriel Zingraff, Heathrow’s Retail Director said: “We’re delighted to be working with Costa on delivering a new innovative store design for the new Terminal 2. The UKs favourite coffee brand already has nine other outlets within Heathrow and has proven to be very popular amongst our travellers from all over the globe.’

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Costa is the UK’s favourite coffee shop, having been awarded “Best Branded Coffee Shop Chain in the UK and Ireland" by Allegra Strategies for three years running (2010, 2011 & November 2012).

Winner of “Best Branded Coffee Chain in Europe” Allegra Strategies 2011 and 2012.

With over 1,600 coffee shops in the UK and more than 1,000 overseas, Costa is the fastest growing coffee shop business in the UK and the second largest coffee shop operator in the world.  Founded in London by Italian brothers Sergio and Bruno Costa in 1971, Costa has become the UK’s favourite coffee shop chain and has recently diversified into both the at-home and gourmet self-serve markets.

Costa is committed to looking after coffee-growers. That's why we've established The Costa Foundation, a registered charity. The Costa Foundation's aims are to relieve poverty, advance education and the health and environment of coffee-growing communities around the world. So far, The Costa Foundation has funded the building of 42 schools and improved the social and economic welfare of coffee-growing communities.