ellenor proud of its tailored end-of-life care

ellenor feels positive regarding the new guidance issued on December 16 by the health watchdog, National Institute for Health and Care Excellence (NICE): Care of dying adults in the last days of life. The guidelines state that end-of-life care in England must be tailored to the needs of dying patients, rather than a ‘tick-box approach’.

The team at ellenor does whatever it can to achieve an individual’s wishes at end of life – including organising weddings and baptisms at a few hours’ notice to cooking a favourite dish. A visit was even arranged recently from two lovely pet rabbits, who came in for a cuddle with their owner.

“All of these things help families to create special memories at a very difficult time,” says Claire Cardy, Chief Executive at ellenor. “To achieve this, we take into account each family’s individual wishes, as everyone’s situation is different.”

ellenor’s approach is the same when it comes to care and it is always tailored to that individual’s situation and the wishes of them and their family.

“At ellenor, we always strive to give people the best possible care in their last days of life, treating everyone involved with respect and compassion,” says Claire Cardy. “We are proud of the care we provide at ellenor and proud that many other agencies increasingly approach us to learn about how we offer this care.”

ellenor is proud that many other agencies increasingly approach the charity to learn about how it offers this care.

In fact, ellenor was the first hospice in Kent to deliver accredited vocational end-of-life training. This is a City & Guilds qualification, which is aimed at nursing assistants, carers and care home assistants.

To find out more about the training, please contact the ellenor education department on tel: 01474 320007