Video -
What’s Next… for customer service and social media?
“Sorry” can sometimes be the hardest word, yet it is very often what customers most need to hear.
This was one of the conclusions from our panel of experts earlier this week discussing the impact that social media has had on customer expectations.
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License:
© All rights reserved
The Content may only be used by Mynewsdesk. It is thus not permissible for anyone else to download, copy, distribute or otherwise use the Content (other than for private use to the extent permitted by law).
- File format: .mp4
- Length: 5:15
Topics
- PR, Communication
Categories
- what's next
- fishburn hedges
- pr
- communication
- events
Regions
- Greater London
