Fred. Olsen Cruise Lines' Official Statement - Balmoral's 34-night L1608 'Old England to New England' cruise

News   •   Apr 29, 2016 16:35 BST

Fred. Olsen Cruise Lines can confirm that Balmoral has not been quarantined in Norfolk. A gastro-enteritis type illness has affected a number of guests on board its 34-night L1608 'Old England to New England' cruise, which departed from Southampton on 16th April 2016. There are currently just seven guests in isolation, out of a total of 1,434 guests and crew on board, and the incidences have substantially reduced. There are two US nationals on board this cruise, with the majority of guests being from the UK.

Balmoral will be continuing to Baltimore this evening, as originally planned.

Fred. Olsen has been undertaking extensive sanitisation measures and cleaning of the ship, in accordance with its strict illness containment and prevention plan. It is believed that the highly-contagious gastric illness was brought onto the ship, and is spread by person-to-person – or surface-to-surface – contact. Clusters are more commonly seen in areas where people are in close confines, such as hotels, schools and hospitals, as well as cruise ships. Most people do not report incidences, but on a cruise ship, cases are particularly highlighted. Commonly, the illness abates within one or two days. Those guests who are affected are asked to remain in their rooms during this time – with complimentary room service and in-room entertainment.

Fred. Olsen is co-operating fully with all the necessary maritime agencies and authorities,‎ as Balmoral continues on her cruise, and will continue to make e‎very effort possible to ensure the safety and well-being of all its guests and crew on board, which is of paramount ‎importance. Fred. Olsen exceeds the requirements of the US Centers for Disease Control and Prevention (CDC), in that it isolates its guests in their rooms for 48 hours, instead of the 24 hours required by the CDC.

Fred. Olsen’s cruise ships meet, at all times, the highest safety, hygiene and health standards, and comply fully with the strict requirements and inspections of their Flag State, the Maritime and Coastguard Agency and other relevant authorities.

Fred. Olsen Cruise Lines can confirm that a gastro-enteritis type illness has affected a number of guests on board Balmoral's 34-night L1608 'Old England to New England' cruise, which departed from Southampton on 16th April 2016. Balmoral has NOT been quarantined in Norfolk, Virginia, and will be continuing to Baltimore, to arrive on 30th April 2016, as originally planned.

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Take an ‘adult-only’ holiday with Fred. Olsen Cruise Lines

Press Releases   •   Apr 27, 2016 17:23 BST

For its 2016/17 cruise season, Fred. Olsen Cruise Lines has introduced its first collection of dedicated ‘adult-only’ holidays, offering a choice of 20 voyages to adult travellers, who must be 18 or over.


New Gin-Menu unveiled aboard Fred. Olsen Cruise Lines’ fleet

Press Releases   •   Apr 20, 2016 17:16 BST

Fred. Olsen Cruise Lines is pleased to announce the launch of its dedicated Gin Menu, which will be available at the Marquee Bars across its fleet of intimately sized ships – Balmoral, Braemar, Boudicca and Black Watch.


Join in with the Royal celebrations this Summer with Fred. Olsen’s sailing of ‘Britain’s Historic Sites and Scenic Delights’

Press Releases   •   Apr 18, 2016 11:00 BST

Discover ‘Britain’s Historic Sites and Scenic Delights’ in 2016 with Fred. Olsen Cruise Lines!


Great savings on offer in Fred. Olsen Cruise Lines’ new ‘Summer Cruises’ brochure

News   •   Apr 12, 2016 12:33 BST

Fred. Olsen Cruise Lines has launched a new ‘Summer Cruises’ brochure, which highlights a host of special offers on cruises sailing from May to September 2016.


Discover ‘Scenes from the Silver Screen’ on a Fred. Olsen ‘UK set-jetting’ cruise

Press Releases   •   Apr 06, 2016 09:22 BST

For the very first time, Fred. Olsen Cruise Lines is offering guests the chance to visit film locations featured in top blockbusters and hit TV shows, including James Bond’s Skyfall, Harry Potter and the Prisoner of Azkaban, Braveheart, Game of Thrones, Broadchurch and Poldark, on a ‘UK set-jetting’ cruise, entitled ‘UK Scenes from the Silver Screen’


Don’t be an April Fool! Book a new Fred. Olsen cruise in 2017/18 and get an unbelievable 50% saving on a Q4 cruise in 2016!

Press Releases   •   Apr 01, 2016 09:30 BST

Fred. Olsen Cruise Lines is offering guests an unbeatable deal following the recent launch of its new 2017/18 cruise programme, whereby guests booking a new 2017/18 cruise – from just two nights and above – are entitled to a massive 50% discount on a cruise holiday of up to 32 nights in Q4 of 2016…an opportunity far too good to miss!


Fred. Olsen to commence its first cruise season from Falmouth in Spring 2016

Press Releases   •   Mar 31, 2016 16:19 BST

Fred. Olsen Cruise Lines will be commencing its first-ever cruise season from Falmouth in April 2016, offering two unique, great-value holidays on board its elegant 880-guest ship, Boudicca. Guests can choose from a 12-night ‘Canary Islands & Portugal’ cruise, or a 10-night ‘Around the UK’ sailing from Land's End to John O’Groats.


Fred. Olsen Cruise Lines raises nearly £12,000 for Sail 4 Cancer

Press Releases   •   Mar 30, 2016 14:55 BST

Fred. Olsen Cruise Lines is proud to be supporting the work of cancer charity Sail 4 Cancer, which provides much-needed respite holidays for cancer sufferers, their families and carers. Since the partnership began in 2009, the charity has sent 168 cancer patients and their family members on Fred. Olsen cruise holidays, and the cruise line has donated nearly £12,000 in charitable fundraising.


Fred. Olsen to sail from more regional UK ports than any other cruise line in 2017/18

Press Releases   •   Mar 21, 2016 17:23 GMT

​Fred. Olsen Cruise Lines is reinforcing its reputation for the greatest choice of ex-UK departures to cruise guests in 2017/18, with its fleet of four smaller, more intimate ships – Balmoral, Braemar, Boudicca and Black Watch – sailing from ten convenient regional ports: Southampton, Dover, Tilbury, Harwich, Falmouth, Liverpool, Newcastle, Greenock (Glasgow), Rosyth (Edinburgh) and Belfast.

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About Fred. Olsen Cruise Lines

Fred. Olsen Cruise Lines has defined and redefined the cruise experience, and judging by the number of passengers that come back time and again, we seem to have styled it to perfection

The company originated in Hvitsten, a small town on Oslofjord in Norway, in 1848 when three Olsen brothers – Fredrik Christian, Petter and Andreas – bought their first ships and began an international shipping company.

Now into the fifth generation of the family, they operate companies skilled in various aspects of the cruise and passenger shipping trade as well as aviation, ships’ crewing, shipbuilding and offshore industries.
Aside from the transportation industries, the Fred. Olsen group also has interests in the luxury hotel sector, estate management, property development, and electronics companies.

Offices for the company are spread throughout the world, although the company headquarters remain firmly in the family’s hands in Oslo and Tenerife. Fred. Olsen Cruise Lines is based in Ipswich in Suffolk.

Company Reg. No: 2672435
Registered Name & Office: Fred. Olsen Cruise Lines Ltd, 2nd Floor, 64-65 Vincent Square, London, SW1P 2NU.
Place of registration: England and Wales
VAT Number: 927 5336 08


  • Fred. Olsen Cruise Lines
  • Fred. Olsen House, White House Road
  • IP1 5LL Ipswich, Suffolk