Marks & Spencer Unveils Its New French Website

M&S returns to France with its new international ‘bricks & clicks' strategy

Marks & Spencer (M&S) returns to France this week with the launch of http://www.marksandspencer.fr/ – its first international transactional website - serving customers across the country.

The new online capability is part of the retailer's ‘bricks & clicks' strategy, as it returns to the French market with a combined store and e-commerce offer. Later this autumn, M&S will open its new store in the heart of Paris on the Champs-Elysées offering a selection of womenswear, lingerie and food. Following on from this, M&S will open further stores at strategic locations in the French capital.

From today, customers throughout mainland France, Corsica and Monaco can shop online with M&S using the new French language website. The site offers over 10,000 high quality stylish M&S products across womenswear, lingerie, menswear and kidswear, as well as a selection of homeware products – all priced in Euros and with local delivery prices.

Laura Wade-Gery, M&S' Executive Director of Multi-channel E-commerce, said: “Our plan is to transform M&S into an international multi-channel retailer and it's absolutely right that our first international website should launch here in France, where we know there's great awareness of M&S. Returning to this market with an online offer allows customers throughout the country to shop across our product range at any time, from any location and in their own currency.”

The website offers local delivery prices across France and the ability to track the status of customer orders. Customers can choose from standard delivery, taking 3-5 working days at €4.95 or express delivery, taking 1-2 working days at €9.95.

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For further information and images please contact:

M&S Corporate Press Office 0208 718 1919

Notes to Editors:

• Prompted responses of 750 surveyed consumers revealed that over 70% of French consumers are aware of the Marks & Spencer brand (Independent Research November 2010).
• Customers can pay by Visa, Mastercard or Visa Cartebleue – all payment is fully secure.

About Marks & Spencer France

• In April Marks & Spencer announced its return to France using a combined store and e-commerce ‘bricks & clicks' strategy – in line with its November 2010 business update.
• Marks & Spencer is set to unveil its new store at the heart of Paris on the Champs-Elysées later this Autumn offering a selection of womenswear, lingerie and food. Further details on the store opening will be made available in due course.

About Marks & Spencer

• Marks & Spencer is one of the UK's leading retailers. M&S sells high quality, great value clothing and home products as well as outstanding quality food. Around 21 million customers visit its stores each week and has 78,000 employees across the UK and 42 territories globally.
• Marks & Spencer was founded over 127 years ago and currently has over 700 UK stores and over 360 international stores across Europe, the Middle East and Asia.
• For more information please visit http://corporate.marksandspencer.com/