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HSBC BUSINESS CUSTOMERS TO ACCESS SERVICES AT THE POST OFFICE

Press Release   •   Dec 04, 2015 12:12 GMT

Post Office will now accept banking transactions from HSBC’s business customers as it extends a number of services already offered to HSBC’s personal customers.

The move will allow HSBC business customers to pay in cash, withdraw funds as well as check their account balance. The Post Office, with its extensive branch network, will provide HSBC customers access to 11,500 Post Office branches to carry out their banking needs.

Following an extensive modernisation programme, more and more Post Office branches are open for longer, with Sunday openings increasingly common across the network – more than 3,000 branches are now open seven days a week. This gives HSBC’s personal and commercial customers another channel through which they can do their day-to-day banking.

Post Office first introduced banking services in 2002 allowing partner banks’ customers to carry out transactions such as balance enquiries, cash withdrawals and lodgements. Since then it has introduced more services to meet customer demand.

Nick Kennett, Group Director of Financial Services, Post Office said: “HSBC personal customers can already use their local Post Office for their day-to-day banking needs. We are delighted to extend our successful partnership with HSBC to their business customers as well. With its extensive branch network open longer and many on Sundays, the Post Office will make it easier for all HSBC’s customers to access banking services across the UK.”

Ian Stuart, HSBC Head of Commercial Banking UK, said: “The extension of our partnership with Post Office has broadened the range of channels available to our business customers to access banking services. Customers with business debit cards can now access a number of important services at Post Office counters, including cash deposits, cash withdrawals and balance enquiries.”

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About the Post Office

The Post Office (Post Office Limited) has an unrivalled national network of over 11,500 branches across the UK, more than all the high street banks combined, and sits at the heart of communities in Northern Ireland, Scotland, Wales and England. The Post Office has made a commitment to maintaining its network of branches at its current size and reach. It provides around 170 different products and services spanning financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services.

The Post Office serves over 17 million customers a week and a third of small businesses. Some 99.7% of the total population live within three miles of a post office and over 97% live with one mile of a post office. For many rural communities, the post office is the only retail outlet. Post Offices branches remain highly valued and trusted, and are the focal point of many communities. For more information, visit http://www.postoffice.co.uk/.

Please note the Press Office team can only deal with enquiries from the media.  Unfortunately they do not have access to customer information so can not help with customer enquiries.

If you have an enquiry regarding any Post Office product or service please visit postoffice.co.uk or call 0845 611 2970 Local call rates apply. Call costs may vary depending on your service provider. Calls may be monitored or recorded for training and compliance purposes.