Post Office sees 30% increase in fast track mail service use during Covid-19

Press releases   •   May 20, 2020 09:43 BST

  • Post Office supports UK’s entrepreneurs with service that enables parcels to be sent quickly
  • Feature launched that allows users to sign up online and use their account instantly
  • Mobile registration for Drop & Do enabled too

Drop & Go, the Post Office’s fast track service for businesses and online sellers sending parcels, has seen a 30% increase in use since Mid-March as small businesses seek new ways to continue trading during lockdown.

New customers signing up to use the service is 3.5 times higher than the same period last year. The increased sign-ups come as the Post Office has launched a feature that allows users to sign up for the service online and use their account instantly. Previously, customers had to validate their account by presenting their ID at a branch. Mobile registration for Drop & Go has now been enabled too.

Mark Siviter, Managing Director of Mails and Retail at the Post Office, said:

“For small businesses, particularly new ones, being able to get goods out to customers quickly will play a key part in the nation’s recovery from coronavirus. We are here to support the UK’s entrepreneurs. Our Drop & Go service enables them to send their parcels quickly whilst at the same time minimising time spent in our branches and helping us ensure safe social distancing.”

Millions of parcels are processed by the Post Office every week and around 75% of all market place seller items come through the Post Office’s 11,500 branches. The Post Office will be launching an in-branch and digital advertising campaign in June to promote its Drop & Go service.

Burra Bears – the original Shetland teddy bear

Founded in 1997 by mother and daughter duo Wendy and Robyn Inkster, Burra Bears relies on the Post Office to be able to get orders from the Shetland Islands to any part of the UK the next day.

Wendy Inkster, said:

“Having a Post Office on the Shetland Islands that can take our parcels has been an essential part of our business strategy. Without it, our customers would be waiting longer for their orders to arrive. Being able to just drop off my parcels gives me more time to spend on customer enquiries and enables the Post Office to serve those people on the island who really rely on their services.”

The Fairy Nice Trading Company

Founded in 2014 by Caroline Dobson, The Fairy Nice Trading Company relies on the Post Office to be able to get orders of their solid wood fairy doors, measuring 22cm by 12.5cm, and accessory sets to customers in the UK and abroad.

Caroline Dobson, said:

“Operating during the current coronavirus period would have been a challenge had it not been for the support and continuity of service from my local Post Office. Thanks to them we’ve been able to continue to ship worldwide, growing our business and our excellent reputation, despite the otherwise difficult trading conditions.”

How Post Office Drop & Go works

  • Create an account at www.postoffice.co.uk/dropandgo
  • Bring items to a branch, along with your account number, at a convenient time. Post Office has advised customers to consolidate trips in order to minimise time spent at a branch and help maintain social distancing.
  • Post Office staff will weigh and measure items, print and affix postage labels and process the mail. The cost of which will be taken from your account
  • Customers can receive an alert when the items have been processed.
  • Customers can automatically top up their account online 24 hours a day.

The Post Office alongside Royal Mail and eBay UK have previously issued ten top tips for marketplace sellers.

About Post Office:

  • With 11,500 branches, the Post Office is among the larger retail networks in the UK.
  • 98% of Post Office branches are run with retail partners on an agency or franchise basis.
  • The Post Office provides services central to peoples’ everyday lives; 99.7% of the population lives within 3 miles of a Post Office.
  • We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches, over 2,000 cash machines and 99 per cent of UK bank customers can access their accounts at the Post Office.
  • We sell 170 different products and services spanning financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services.
  • Post Offices branches remain highly valued and trusted, and are the focal point of many communities. For more information; visit www.postoffice.co.uk and to find out about a Post Office business opportunities; visit www.runapostoffice.co.uk

Drop & Go, the Post Office’s fast track service for businesses and online sellers sending parcels, has seen a 30% increase in use since Mid-March as small businesses seek new ways to continue trading during lockdown.

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UK’s oldest Postmaster marks 60th anniversary running Claverley branch

Press releases   •   May 14, 2020 10:09 BST

Claverley Postmaster, Kay White, the UK’s oldest Postmaster has just notched up 60 years in charge of her Shropshire Post Office.

Post Office provides Postmasters with remuneration support for June

Press releases   •   May 07, 2020 10:48 BST

  • Post Office previously guaranteed that all independent Postmasters received 100% of their remuneration in April
  • All independent Postmasters guaranteed to receive 90% of their remuneration in May
  • New announcement that Postmasters, including those who operate multiple branches, to receive 15% top-up of variable remuneration in June generated from May’s trading

Postmasters will be able to benefit from a 15% top-up of their variable remuneration in June, the Post Office has announced.

The Post Office had previously announced that all independent postmasters would receive 100% of their remuneration in April and 90% in May. The guarantee covered both their fixed and variable remuneration. The rate of remuneration reflects previously announced increases that came into effect on 1 April. All branches that are currently receiving fixed remuneration, will continue to do so in June.

Branches operated by independent Postmasters that are struggling to remain open or to open at all in May and are not eligible for coronavirus financial support from the UK Government may receive additional support from the Post Office in the form of a hardship payment to provide immediate relief.

Nick Read, Chief Executive at the Post Office, said:

“I am grateful to Postmasters for doing all they can to keep their branches open and serve their local community during the Covid-19 pandemic. Being able to guarantee April and May’s remuneration has been vital in providing stability for our Postmasters. The support on offer for June allows Postmasters to plan ahead. No Postmaster should feel like they are unable to keep trading or re-open their branch as a result of coronavirus which is why we will provide targeted support for these branches.”

The Post Office’s 11,500 network includes a mixed estate of main, local and outreach formats. Nearly 8,000 main and local branches are operated by independent agents that also offer a wide variety of complementary essential and non-essential retail. April and May’s remuneration guarantee was irrespective of whether branches were open or not, or had reduced their hours. The 15% top-up of variable remuneration for June will be available to all agent branches including multiples, and will be based on May’s trading for that branch. This includes taking into account increased remuneration that came into effect from 1 April 2020.

The top-up in remuneration is part of a package of support provided to Postmasters across the UK in order to help deal with effects of the coronavirus pandemic. This has included:

  • The installation of Perspex screens at all independent and directly managed branches across the UK.
  • The provision of hand sanitiser and gloves to Postmasters and their branch staff.
  • Posters for branches to display advising social distancing and regular hand washing.
  • Markers to place on the floor to highlight the need to keep two metres apart.
  • The latest information on financial assistance schemes launched by HM Treasury and how to apply to benefit from these schemes.

The Post Office has previously announced details of two access to cash products – ‘Fast PACE’ and ‘Payout Now’ have been made available to the UK’s banks, building societies and credit unions. These products can be offered to their customers who are self-isolating and require cash. The Post Office has also announced details of a new partnership with the Department for Work and Pensions to deliver cash to Post Office Card Account holders in England who are shielding during the coronavirus pandemic.

About Post Office:

  • With 11,500 branches, the Post Office is among the larger retail networks in the UK.
  • 98% of Post Office branches are run with retail partners on an agency or franchise basis.
  • The Post Office provides services central to peoples’ everyday lives; 99.7% of the population lives within 3 miles of a Post Office.
  • We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches, over 2,000 cash machines and 99 per cent of UK bank customers can access their accounts at the Post Office.
  • We sell 170 different products and services spanning financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services.
  • Post Offices branches remain highly valued and trusted, and are the focal point of many communities. For more information; visit www.postoffice.co.uk and to find out about a Post Office business opportunities; visit www.runapostoffice.co.uk

Postmasters will be able to benefit from a 15% top-up of their variable remuneration in June, the Post Office has announced.

Read more »

Post Office and Alzheimer’s Society launch new Reminisce Remotely campaign ahead of VE Day

Press releases   •   May 07, 2020 00:10 BST

A new campaign has been launched by the Post Office and Alzheimer’s Society to get people to keep in touch with each other and to reminisce remotely ahead of the 75th anniversary of VE Day on Friday.

Post Office, Royal Mail and eBay team up to offer ten top tips for sellers operating during lockdown

Press releases   •   May 04, 2020 11:01 BST

Post Office, Royal Mail and eBay have today shared 10 tips to support small businesses and budding marketplace sellers as they expand their online retail presence.

Post Office launches Historical Shortfall Scheme for Postmasters

Press releases   •   May 01, 2020 12:52 BST

The Post Office today (1 May 2020) announced the launch of a claims scheme for current and former postmasters who believe they have experienced shortfalls related to previous versions of its computer system Horizon.

The Historical Shortfall Scheme launch follows the agreed settlement last year of group litigation between Post Office and 555 mainly former postmasters.

During the court proceedings the current version of Horizon, an electronic point of sale system, was found to be robust relative to comparable systems, but the Court highlighted issues regarding previous versions that had the potential to affect branch accounting.

Nick Read, Group CEO, said: 

“We are resolving past events fairly where we got things wrong. The launch of this scheme is an important milestone that demonstrates a more open and transparent relationship with postmasters and offers redress for those who may have experienced shortfalls related to previous versions of the computer system Horizon.”

The scheme is open from today to both current and former postmasters. Full information for potential applicants, including the eligibility criteria and application form, is available at www.onepostoffice.co.uk/scheme or by emailing historicalshortfallscheme@postoffice.co.uk to ask for the information. Please note these are Post Office addresses as this is a Post Office scheme - all claims will be assessed by an independent advisory panel.

Applications should be received by midnight on Friday 14 August 2020 to be eligible. Applicants should use email to minimise any potential delays with responding to queries and processing their application. If they do not have any access to an email address, in those circumstances they can apply by post to Post Office Historical Shortfall Scheme, PO Box 76882, London E1W 9RR.Applicants will need to use Royal Mail as PO Box addresses can only accept post from Royal Mail and not from other carriers or couriers.

Post Office will of course continue to monitor the changing Coronavirus situation and any impact on the scheme and we will keep applicants updated on any such changes on the scheme website.

Every eligible application will be thoroughly investigated and the outcomes assessed by an independent advisory panel. A dispute resolution procedure is available for applicants not satisfied with the assessment outcome, providing further review stages and independent mediation.

The independent mediation provider will be Wandsworth Mediation Service, a charitable community mediation service chaired by Stephen Ruttle QC who co-mediated the resolution of the group litigation. All income generated by the service is used for charitable purposes.  

Post Office Historical Shortfall Scheme

Full details of the scheme including eligibility criteria and the terms of reference that apply can be found at www.onepostoffice.co.uk/scheme or by emailing historicalshortfallscheme@postoffice.co.uk. Please note these are Post Office addresses as this is a Post Office scheme - all applications will be assessed by an independent advisory panel.

Applications must be made on the official scheme’s application form, obtainable at these same addresses, to be eligible. Applicants should follow the advice provided regarding information to accompany their application.

The scheme covers shortfalls related to previous versions of Horizon in use from around 2000. It does not relate to the current version of Horizon.

The principles and scope of the scheme have been endorsed by the mediators who helped to negotiate the settlement of the group litigation.

Group Litigation

The group litigation between Post Office and 555 mainly former postmasters concluded following successful mediation and agreed settlement in December 2019.

As part of the proceedings, the Court determined a number of generic, technical matters concerning previous Horizon systems used since around 2000. It did not determine individual cases.

A joint press statement was issued on 11 December 2019 by both parties involved in the litigation.

The Post Office today (1 May 2020) announced the launch of a claims scheme for current and former postmasters who believe they have experienced shortfalls related to previous versions of its computer system Horizon.

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Mountain of Mail sent to Marston Moretaine Post Office to mark Captain Tom Moore's 100th birthday

News   •   Apr 29, 2020 15:20 BST

A mountain of 125,000 birthday cards, gifts and donations of more than £60,000 have been sent to Marston Moretaine Post Office for fundraising legend Captain Tom Moore to mark his 100th birthday on 30 April.

Post Office launches new cash delivery option to help the most vulnerable

Press releases   •   Apr 22, 2020 10:03 BST

Cash delivery payments are now available for the most vulnerable individuals thanks to the Post Office in partnership with the Department for Work and Pensions (DWP).

The cash payments are available to the DWP to use to support their most vulnerable customers, initially in England, who are shielding because of the risk of infection should they leave their home.

The National Shielding Service is a working partnership with DWP that enables contact to be made with specific customers to determine if they need to receive a cash payment to be delivered.

When notified by DWP of those individuals who require a cash delivery, the Post Office will ensure cash is sent to their home using Royal Mail Special Delivery and that it arrives by 9pm the following day. This means that those individuals who must avoid leaving the home because of the risk of infection receive the cash that they need.

The Post Office has repurposed part of its foreign exchange cash delivery business to enable the overnight delivery of sterling cash and meet demand.

Guy Opperman, the Minister for Pensions and Financial Inclusion, said:

"We’re doing whatever it takes to ensure people are supported through these unprecedented times. This joint initiative enables us to reach out directly to those most likely to need support, and get cash delivered to their door where necessary.

“Thanks to the hard work of DWP and Post Office staff, vulnerable customers can rest assured there is help available if they need it."

Nick Read, Chief Executive at the Post Office, said:

“I am delighted that Post Office has been able to switch its travel money delivery business to get cash directly to those that need it most. Working with the DWP we are able to help some of the most vulnerable in our society, including those who have been asked to shield themselves at home, with the ability to deliver cash directly to their door.”

Postal Affairs Minister, Paul Scully, said:

“Vulnerable people may be self-isolating but they are not alone.

“This vital service will ensure the Government can get cash to people that need it, without them having to leave their homes. I want to thank postmasters and their teams for their continued hard work to support our communities across the UK.”

This new cash delivery option has initially been made available to those POCA customers who are shielding at home and are the most at risk from the virus.

There are around 27,000 Post Office Card Account (POCA) customers to whom this could applyand they are being actively contacted to ensure they are able to regularly access their payments.

This service adds to the range of measures the DWP can use to support these individuals shielding at home, providing a last-option mechanism for customers to receive cash who cannot visit their normal payment location.

Earlier this week, the Post Office announced details of two its access to cash products – ‘Fast PACE’ and ‘Payout Now’ had been made available to the UK’s banks, building societies and credit unions. These products can be offered to their customers who are self-isolating and require cash. The Post Office is considering how to make its new cash delivery service available to the UK’s financial institutions and who can offer it to their customers.

Post Office customers can see how coronavirus may affect Post Office services on its website and can find the latest information on the Post Office Card Account and branch opening hours on its Branch Finder.

About Post Office:

  • With 11,500 branches, the Post Office is among the larger retail networks in the UK.
  • 98% of Post Office branches are run with retail partners on an agency or franchise basis.
  • The Post Office provides services central to peoples’ everyday lives; 99.7% of the population lives within 3 miles of a Post Office.
  • We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches, over 2,000 cash machines and 99 per cent of UK bank customers can access their accounts at the Post Office.
  • We sell 170 different products and services spanning financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services.
  • Post Offices branches remain highly valued and trusted, and are the focal point of many communities. For more information; visit www.postoffice.co.uk and to find out about a Post Office business opportunities; visit www.runapostoffice.co.uk

Cash delivery payments are now available for the most vulnerable individuals thanks to the Post Office in partnership with the Department for Work and Pensions (DWP).

Read more »

Post Office makes access to cash products available faster to help self-isolating individuals during coronavirus pandemic

Press releases   •   Apr 13, 2020 08:44 BST

  • ‘Payout Now’ - a voucher based product sent by SMS text, email or post to self-isolating customer who can share it with a trusted individual to withdraw cash on their behalf
  • ‘Fast PACE’ – a service that allows a customer to arrange for a trusted individual to collect the cheque from them, cash it at Post Office, and return with the cash.
  • Customers of UKs banks, building societies, credit unions need access to cash simply and speedily during this national emergency

Post Office is making two of its products – ‘Payout Now’ and ‘Fast PACE’ (a pre-authorised cheque encashment service) available to all UK’s banks, building societies and credit unions so they can be offered to any of their customers who are most in need of access to cash simply and speedily during this national emergency.

The improved services mean that self-isolating or vulnerable citizens affected by the coronavirus pandemic can now contact their financial institution to see if they choose to offer these and arrange to withdraw cash quickly from their normal accounts through any local Post Office branch, with the help of a friend, family member, carer or local support worker.

‘Payout Now’ is the Post Office’s one time voucher service that is available to all banks, building societies and credit unions to enable them to send a barcode voucher to their customers via text, email or in the post and which can be exchanged for cash in any Post Office branch.

The Post Office has always run a pre-authorised cheque encashment (PACE) service that enabled vulnerable customers to contact their bank and arrange to cash a cheque at a Post Office branch. Working with HM Treasury, the Financial Conduct Authority and UK Finance, the Post Office has launched its ‘Fast PACE’ service. Customers can now name an individual, such as carer or family member, to cash a pre authorised cheque on their behalf at a Post Office branch.

Martin Kearsley, Banking Director at the Post Office, said:

“Being able to easily access cash is a vital service for older people and those self-isolating. Our Payout Now and Fast PACE services mean they can access cash quickly and securely to repay someone for a helpful service like shopping, or simply manage their finances, providing peace of mind that cash can be securely sourced with the help of any trusted helper.”

In order for customers to be able to take advantage of both of these products, they need to contact their bank or building society. Their banking provider will then inform the Post Office of the customer’s account details and the Post Office will then arrange for that customer to be able to withdraw cash at their local branch.

Payout Now

In order to take advantage of this service offered by Post Office, a customer needs to:

  • Contact their bank, building society or credit union who will be able to issue a barcode voucher to their customer.
  • The one time use barcode voucher will be issued for a nominated amount and will be sent to the customer via SMS text, email or post.
  • The barcode voucher can be exchanged in a Post Office branch on their behalf by a family member, friend, carer or volunteer for cash.

Fast PACE

In order to take advantage of this service offered by Post Office, a customer needs to:

  • Contact their bank and inform them that they want to withdraw cash using the Fast Track Cheque Encashment service.
  • The bank will then inform the Post Office of the maximum cheque amount they are allowed to cash.
  • The customer can arrange for any family member, friend, carer or volunteer to collect the cheque from them. They complete the cheque as normal, payable to ‘The Post Office’, print the name on the back of the cheque of the third party collecting it for them and sign that side too.
  • That person then presents the cheque with their own ID such as bank card or driving license. They can do this at the Post Office or any other Post Office that is open. They then take the cash back to the individual who is self-isolating whilst following safe social distancing guidelines.
  • The Fast PACE service also means that if a helper has bought supplies for someone self-isolating, they can be reimbursed immediately by simply presenting the customer’s cheque at any Post Office.

With over 11,500 branches, the Post Office network is the biggest retail network in the UK, with more branches than all the banks and building societies combined. Post Offices are remaining open. However, branches do have to close at short notice for self-isolation reasons and some branches have reduced their opening hours since the outbreak of coronavirus.

Martin Kearsley added:

“The vast majority of Post Offices are open, however there are branches that have to close for self-isolation reasons. Many Post Offices have floor markers and other information on posters to help customers stay two metres apart. All branches will have been fitted with Perspex screens in the coming days. Anyone collecting cash on behalf of another person must remember to practise safe distancing and should consider arranging with the recipient how the cash can be safely handed over – perhaps through a person’s letterbox for example.”

Post Office customers can see how coronavirus may affect Post Office services on its website and can find the latest information on branch opening hours on its Branch Finder.

Ends

About Post Office:

  • With 11,500 branches, the Post Office is among the larger retail networks in the UK.
  • 98% of Post Office branches are run with retail partners on an agency or franchise basis.
  • The Post Office provides services central to peoples’ everyday lives; 99.7% of the population lives within 3 miles of a Post Office.
  • We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches, over 2,000 cash machines and 99 per cent of UK bank customers can access their accounts at the Post Office.
  • We sell 170 different products and services spanning financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services.
  • Post Offices branches remain highly valued and trusted, and are the focal point of many communities. For more information; visit www.postoffice.co.uk and to find out about a Post Office business opportunities; visit www.runapostoffice.co.uk

Post Office is making two of its products – ‘Payout Now’ and ‘Fast PACE’ (a pre-authorised cheque encashment service) available to all UK’s banks, building societies and credit unions.

Read more »

Post Office guarantees independent Postmasters remuneration

Press releases   •   Apr 01, 2020 10:38 BST

All independent Postmasters across the UK who are keeping their branches open to serve their local communities during the coronavirus pandemic will receive guaranteed remuneration by the Post Office.

As critical service providers or key workers, independent Postmasters and their staff are continuing to keep their branches open to provide vital services, particularly to elderly and vulnerable people, despite an overall reduction in transactions and revenue. They are ensuring that customers can:

  • Continue to have access to cash. The Post Office network is the biggest retail network in the UK, with more branches than all the banks and building societies combined. The Post Office is often the only banking service for several miles, particularly in rural communities.
  • Continue to top up gas or electricity key cards. The Post Office is the widest network of energy payment facilities. Together with its Payzone outlets, the Post Office has the widest network of energy payment facilities.
  • Continue to receive weekly social benefits in cash through their Post Office Card Account.
  • Continue to post and pick up letters and parcels. This is particularly important for relatives trying to keep in contact with each other during this pandemic.

Post Office is guaranteeing that all independent Postmasters will receive 100% of their remuneration in April and 90% in May. Eight thousand independent Post Offices will benefit from this guarantee, which will be kept under review if public health advice to stay at home continues.

The guarantee for independent agents covers both their fixed and variable remuneration and will be based on an average of their monthly remuneration for the previous quarter. The guaranteed remuneration will be paid at the end of each month consistent with the normal schedule for remuneration. The rate of remuneration will also reflect the previously announced increases that come into effect from tomorrow (1 April).

Nick Read, Chief Executive at the Post Office, said:

“I’m incredibly proud of our postmasters and branch staff for their dedication to serving customers and keeping the largest retail network in the UK open for business during this difficult time. Every independent Postmaster wanting to serve their community during the Coronavirus outbreak should not face having to close their Post Office because of concerns over financial support. This remuneration guarantee backs Postmasters for their dedication and hard work in keeping their Post Office open and making sure that some of the country’s most vulnerable people can benefit from essential services.”

With over 11,500 branches, the Post Office network is the biggest retail network in the UK, with more branches than all the banks and building societies combined. Most Post Offices are remaining open during the Coronavirus outbreak, although some branches do have to close at short notice to allow for self-isolation whilst others have reduced their opening hours.

The Post Office network includes a mixed estate of main, local and outreach formats. Nearly 8,000 main and local branches are operated by independent agents that also offer a wide variety of complementary essential and non-essential retail. The remuneration guarantee is irrespective of whether branches are open or not, or have reduced their hours. Post Office recognises that some branches have had to close through circumstances outside of their control such as self-isolation or sickness.

A further 1,900 branches within multiple retailers benefit from different commercial arrangements, and over 1,600 outreach branches are contracted directly with fixed remuneration for the services they provide.

Post Office openings

To help Post Office branches remain open, customers are advised to follow public health guidance for social distancing. Many Post Offices have floor markers and other reminders to help customers stay two metres apart. Additional protective equipment including protective screens and gloves is being delivered to Postmasters this week. Perspex screens are also starting to be sent to independent branches this week and more are on order

As independent agents, it is for these Postmasters to decide what hours they are able to operate. The Post Office has a small number of Directly Managed Branches. Their opening hours have been reduced to Monday – Friday (9am to 3pm) and Saturday (9.30am – 12pm). The first hour is reserved for elderly or vulnerable customers and NHS or care workers.

Post Office customers can see how coronavirus may affect Post Office services on its website and can find the latest information on branch opening hours on its Branch Finder. Customers can also find their nearest Payzone outlet using the store locator

Ends

About Post Office:

  • With 11,500 branches, the Post Office is among the larger retail networks in the UK.
  • 98% of Post Office branches are run with retail partners on an agency or franchise basis.
  • The Post Office provides services central to peoples’ everyday lives; 99.7% of the population lives within 3 miles of a Post Office.
  • We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches, over 2,000 cash machines and 99 per cent of UK bank customers can access their accounts at the Post Office.
  • We sell 170 different products and services spanning financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services.
  • Post Offices branches remain highly valued and trusted, and are the focal point of many communities. For more information; visit www.postoffice.co.uk and to find out about a Post Office business opportunities; visit www.runapostoffice.co.uk

All independent Postmasters across the UK who are keeping their branches open to serve their local communities during the coronavirus pandemic will receive guaranteed remuneration by the Post Office.

Read more »

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About Post Office Media

Welcome to the Post Office Media Centre, our online resource for news, information, photos and footage for journalists across the UK.

Post Office Limited has an unrivalled national network of over 11,500 branches across the UK, more than all the high street banks combined, and sits at the heart of many communities across the country. The Post Office has made a commitment to no more branch closure programmes. It provides around 170 different services and products spanning financial services including savings, insurance, loans, mortgages and credit cards. Post Office also offers Government services; foreign currency; travel insurance and mail services. It serves around 18 million customers a week and half of all small businesses. 99.7% of the total population live within three miles of a post office. For many rural communities the post office is the only retail outlet. Post Offices remain highly valued and trusted and are the focal point for many communities.
For more information, visit www.postoffice.co.uk

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  • Post Office Media
  • 1st Floor Finsbury Dials, 20 Finsbury Street
  • EC2Y 9AQ London
  • For Post Office switchboard please call 0333 665 3001  Press Office ( Please note this line is strictly for Media enquiries ONLY) - 0207 012 3456