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Post Office Telecoms continues growth with acquisition of Fuel Broadband

Press Release   •   Aug 02, 2017 10:10 BST

Post Office Telecoms has now completed the acquisition of Fuel Broadband and is today welcoming 60,000 new customers.

The seamless transition from Fuel Broadband - part of New Call Telecom - to the Post Office completed on 1st August, and our new customers will now be able to take advantage of a range of Post Office benefits, including:

  • Highly competitive pricing
  • Totally unlimited broadband
  • UK based customer contact centre

More specifically, customers will be able to access a variety of compelling telecoms products which include unlimited ADSL broadband (up to 17Mbps), unlimited fibre broadband (up to 38Mbps or 76Mbps) and voice only home phone.

In addition, we are continuing to invest in our customer service teams in Preston, Lancashire and Selkirk, Scotland to enhance our customer experience.

The investment in making our services better for customers, along with the acquisition, highlights that Telecoms is a vital and growing part of the Post Office, as we continue our transformation into a sustainable and relevant business for UK communities.

Meredith Sharples, Director of Telecoms at Post Office, said:

“We are delighted to welcome more than 60,000 new customers to the Post Office, where they can now benefit from our great service at highly competitive prices.The acquisition demonstrates our commitment to further grow the telecoms business.

“With our unique insight and understanding of UK consumers, we have been able to build a strong and relevant telecoms offer; including high speed unlimited fibre products offering speeds of up to 76Mbps and voice only home phone, all at great prices.”

“Using the trusted Post Office brand as a strong foundation, we look forward to fulfilling our growth strategy and seeing our telecoms business go from strength to strength in the years to come.”

About the Post Office

More information on our home phone and broadband offers can be found here:

Post Office Limited has an unrivalled national network of over 11,500 branches across the UK, more than all the high street banks combined, and sits at the heart of many communities across the country.

It provides around 170 different services and products spanning financial services including savings, insurance, loans, mortgages and credit cards. Post Office also offers Government services, telephony, foreign currency, travel insurance and mail services.

99.7% of people live within three miles of their nearest Post Office outlet. For many rural communities the Post Office is the only retail outlet. Post Offices remain highly valued and trusted and are the focal point for many communities. For more information, visit