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RAC reports 82% increase in ‘pothole’ breakdowns

Press release   •   Mar 26, 2015 01:24 GMT

January and February 2015 worst for suspension spring call-outs
Motorists face potential spring bill of £1 million a month

Despite the last two winters being relatively mild for much of Britain, analysis of RAC breakdowns has revealed there are signs that Britain’s roads are still not in as good a condition as they should be.

Even though two years have passed since the cold winter of 2013 wreaked havoc on road surfaces up and down the country, the RAC reports that it has seen an 82% increase in the number of suspension spring faults its patrols have been called out to deal with in the first two months of 2015.

In January and February RAC patrols attended nearly 7,500 breakdowns for motorists who had experienced issues with suspension springs – traditionally the single most visible fault that highlights issues with the quality of road surfaces. In contrast, in the first two months of 2014 there were just over 4,000 suspension spring call-outs and 2013 – the year that gave rise to so many potholes – nearly 5,600.

With the replacement of suspension springs in an average vehicle costing up to £350, the RAC estimates that motorists are potentially facing a combined bill of more than £1 million per month – with the poor state of the UK’s roads largely to blame.

RAC chief engineer David Bizley said: “When a vehicle’s spring fails it can’t be driven and usually results in a call to us as the owner can’t simply take it to a repairer. The problems caused by bad quality road surfaces are not confined to suspension springs either – shock absorbers can be affected, and tyres and wheels potentially damaged.

“The sharp increase in suspension spring faults that we have seen across the country really does cast a cloud on the quality of our roads. We will be closely monitoring these figures in the coming months to see whether the trend continues. Experience tells us that these problems are normally worse in the first half of the year, so if numbers are still high come the summer we will know that local authorities are still struggling to get on top of the maintenance backlog.”

Knowing the frustration that poor road surfaces cause motorists, the RAC has joined forces with pothole reporting website to create the RAC Report Pothole app to make the process of taking action to fix a pothole or other road defect more straightforward and effective.

The app uses your mobile device’s GPS to accurately locate the pothole or a range of other road defects you can select including broken manholes, abandoned vehicles and faulty street lights. You can add photos and then upload your report which is automatically delivered direct to the roads team of the responsible local authority, or agency in the case of strategic roads and motorways.

Early feedback from users of the RAC Report Pothole app have been positive highlighting that potholes and are being repaired more quickly.

David Bizley added: “Research from the latest RAC Report on Motoring shows that motorists are growing increasingly concerned about the state of the roads, with 41% of those surveyed in 2014 telling us that it is a major issue and two-thirds believing their local roads have been neglected and have deteriorated in condition.

“In addition to highlighting the poor state of our roads we wanted to help motorists do something about getting repairs carried out. Reporting a pothole could not be easier as you simply enter the location or use the app’s mapping tool and describe the issue.”

To report a pothole, motorists can visit the RAC website or download the free RAC Report Pothole mobile app for their iPhone or Android smartphone.

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Notes to Editors

For all media enquiries, please contact the RAC press team on +44 (0)1454 664 123. The line is manned by an on-call press officer outside office hours. ISDN radio studio facilities are available for interviews Monday to Friday.

About the RAC

First formed in 1897, the RAC has been looking after the needs of its members and championing the interests of drivers for more than 120 years.

Today it has more than eight million members and is one of the UK’s most progressive motoring organisations, providing services for both private and business motorists. Whether it's roadside assistanceinsurancebuying a used carvehicle inspections and checkslegal services or up-to-the-minute traffic and travel information – the RAC offers a solution for all motoring needs. The RAC is committed to making motoring easier, safer, more affordable and more enjoyable for drivers and road users.

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The RAC’s annual Report on Motoring – first published in 1989 – is one of a kind and provides a clear insight into the concerns and issues facing today’s motorists.

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